> ## Documentation Index
> Fetch the complete documentation index at: https://support.dripos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create Dripos Patrons

> Create patron accounts on any Dripos platform.

Dripos patron accounts make it easy for you and your customers to view an individual's order history, as well as earn and redeem loyalty points for future purchases.

<Warning>
  Dripos patron accounts require a phone number. Phone numbers may not be shared across multiple accounts.
</Warning>

## Create a Patron Account

<Tabs>
  <Tab title="Point of Sale">
    ### Point of Sale

    <Steps>
      <Step title="">
        Press the **tribar** <Icon icon="bars" /> in the upper left screen corner > press **Patrons**

        <Frame>
          <img src="https://mintcdn.com/frostbytetechnologiesinc/mTVmRq9WKaPzORrS/images/marketing/pat1.png?fit=max&auto=format&n=mTVmRq9WKaPzORrS&q=85&s=40eaecc5d6b51e31ae7df91f51b96a2f" width="2034" height="1518" data-path="images/marketing/pat1.png" />
        </Frame>
      </Step>

      <Step title="">
        Press **Create Patron** and complete the following fields:

        <Frame>
          <img src="https://mintcdn.com/frostbytetechnologiesinc/PQ1hXtuwuUDdgAEq/images/marketing/pat2.png?fit=max&auto=format&n=PQ1hXtuwuUDdgAEq&q=85&s=f60276abcc421e0f0ff11adddd82f4cd" width="2024" height="1518" data-path="images/marketing/pat2.png" />
        </Frame>

        <Frame>
          <img src="https://mintcdn.com/frostbytetechnologiesinc/PQ1hXtuwuUDdgAEq/images/marketing/pat3.png?fit=max&auto=format&n=PQ1hXtuwuUDdgAEq&q=85&s=42dad4da23d57e49d6b701992812fdec" width="1296" height="1124" data-path="images/marketing/pat3.png" />
        </Frame>
      </Step>
    </Steps>
  </Tab>

  <Tab title="Point of Sale Checkout">
    ### Point of Sale Checkout

    Create a new patron profile during the checkout process to attach to the order

    <Steps>
      <Step title="">
        During checkout, click the **Patron** button in the upper right corner to add a new or existing patron to the order

        <Frame>
          <img src="https://mintcdn.com/frostbytetechnologiesinc/PQ1hXtuwuUDdgAEq/images/marketing/pat4.png?fit=max&auto=format&n=PQ1hXtuwuUDdgAEq&q=85&s=d62904a6b5c3d7d1b32329eb66e0966f" width="2036" height="1476" data-path="images/marketing/pat4.png" />
        </Frame>
      </Step>

      <Step title="">
        Add the patron's phone number. If the number is new, a new profile will prompt to create.

        <Frame>
          <img src="https://mintcdn.com/frostbytetechnologiesinc/PQ1hXtuwuUDdgAEq/images/marketing/pat6.png?fit=max&auto=format&n=PQ1hXtuwuUDdgAEq&q=85&s=594bca9ba447bb4560e8d3439f6b33fa" width="2028" height="1516" data-path="images/marketing/pat6.png" />
        </Frame>

        <Frame>
          <img src="https://mintcdn.com/frostbytetechnologiesinc/PQ1hXtuwuUDdgAEq/images/marketing/pat7.png?fit=max&auto=format&n=PQ1hXtuwuUDdgAEq&q=85&s=6d05bc45e24620ae972175cbb33d5d26" width="1976" height="1404" data-path="images/marketing/pat7.png" />
        </Frame>
      </Step>
    </Steps>
  </Tab>

  <Tab title="Card Reader">
    ### Front Facing Card Reader

    <Steps>
      <Step title="">
        Press the **Check In** button in the top right of the screen

        <Frame>
          <img src="https://mintcdn.com/frostbytetechnologiesinc/IkdaZgGeOeqdEksE/images/marketing/patrons/patrons-basics-9.webp?fit=max&auto=format&n=IkdaZgGeOeqdEksE&q=85&s=fda14128cf7fa29421884d6db6c284be" width="812" height="1448" data-path="images/marketing/patrons/patrons-basics-9.webp" />
        </Frame>
      </Step>

      <Step title="">
        On the next page, input the **Phone Number** to link the patron account to > press on the **check icon** in the top right corner:

        <Frame>
          <img src="https://mintcdn.com/frostbytetechnologiesinc/PQ1hXtuwuUDdgAEq/images/marketing/patrons/patrons-basics-10.webp?fit=max&auto=format&n=PQ1hXtuwuUDdgAEq&q=85&s=b5afe940b317c3e1debb36cdf1ad2952" width="814" height="1430" data-path="images/marketing/patrons/patrons-basics-10.webp" />
        </Frame>
      </Step>

      <Step title="">
        Enter the **Name** to attach to the account. Once entered, press on the **check icon** in the top right corner:

        <Frame>
          <img src="https://mintcdn.com/frostbytetechnologiesinc/PQ1hXtuwuUDdgAEq/images/marketing/patrons/patrons-basics-11.webp?fit=max&auto=format&n=PQ1hXtuwuUDdgAEq&q=85&s=9762e6ad30fa15d25d0dd6815200ba96" width="802" height="1432" data-path="images/marketing/patrons/patrons-basics-11.webp" />
        </Frame>
      </Step>

      <Step title="">
        The patron name will then automatically be displayed in the top right corner of the reader screen, confirming the patron account was successfully created

        <Frame>
          <img src="https://mintcdn.com/frostbytetechnologiesinc/PQ1hXtuwuUDdgAEq/images/marketing/patrons/patrons-basics-12.webp?fit=max&auto=format&n=PQ1hXtuwuUDdgAEq&q=85&s=4308783f19d51c3868ff82922a4f7bb7" width="802" height="1438" data-path="images/marketing/patrons/patrons-basics-12.webp" />
        </Frame>
      </Step>
    </Steps>
  </Tab>

  <Tab title="Order App">
    ### Order App

    When an individual logs into the Order App with a new phone number, a new patron account will automatically be created.

    Upon checkout, they'll be prompted to input their name which will attach to their patron profile.

    <CardGroup cols={2}>
      <Card title="">
        <img src="https://mintcdn.com/frostbytetechnologiesinc/lA980-SrTShXzYYu/images/marketing/IMG_8188.PNG?fit=max&auto=format&n=lA980-SrTShXzYYu&q=85&s=4c707374b9461e5f22deedb8dc2ccfe7" width="1170" height="2532" data-path="images/marketing/IMG_8188.PNG" />
      </Card>

      <Card title="">
        <img src="https://mintcdn.com/frostbytetechnologiesinc/lA980-SrTShXzYYu/images/marketing/IMG_8189.PNG?fit=max&auto=format&n=lA980-SrTShXzYYu&q=85&s=73f7acd33b97da92213f8c9600c021d3" width="1170" height="2532" data-path="images/marketing/IMG_8189.PNG" />
      </Card>
    </CardGroup>
  </Tab>

  <Tab title="Order Website">
    ### Order Website

    Upon checkout, customers will be prompted to add their contact information for the order.

    If they'd like to create a patron account, they can check the box below the contact information.
  </Tab>

  <Tab title="Dashboard">
    ### Dashboard

    Create a patron profile directly from the Dashboard

    <Steps>
      <Step title="">
        On the Dashboard, navigate to **Marketing** > **Patrons** > click **Add Patron**

        <Frame>
          <img src="https://mintcdn.com/frostbytetechnologiesinc/mTVmRq9WKaPzORrS/images/marketing/pat11.png?fit=max&auto=format&n=mTVmRq9WKaPzORrS&q=85&s=389a7d44e321d327ec320f21582f2e80" width="2892" height="1134" data-path="images/marketing/pat11.png" />
        </Frame>
      </Step>

      <Step title="">
        Complete the following information:

        <Frame>
          <img src="https://mintcdn.com/frostbytetechnologiesinc/mTVmRq9WKaPzORrS/images/marketing/pat12.png?fit=max&auto=format&n=mTVmRq9WKaPzORrS&q=85&s=1aba8e315d3f1c3bb4c877e48c3663c7" width="882" height="694" data-path="images/marketing/pat12.png" />
        </Frame>
      </Step>
    </Steps>
  </Tab>

  <Tab title="Kiosk">
    ### Kiosk Order

    Create a new patron profile when checking out in Kiosk mode

    <Steps>
      <Step title="">
        Press the **Start Order** button:

        <Frame>
          <img src="https://mintcdn.com/frostbytetechnologiesinc/PQ1hXtuwuUDdgAEq/images/marketing/patrons/patrons-basics-13.webp?fit=max&auto=format&n=PQ1hXtuwuUDdgAEq&q=85&s=72eec31b0bf52b1d2f79a2e07e25f09b" width="720" height="506" data-path="images/marketing/patrons/patrons-basics-13.webp" />
        </Frame>
      </Step>

      <Step title="">
        Input a **Phone Number** to link the account to > press **Enter**:

        <Frame>
          <img src="https://mintcdn.com/frostbytetechnologiesinc/PQ1hXtuwuUDdgAEq/images/marketing/patrons/patrons-basics-14.webp?fit=max&auto=format&n=PQ1hXtuwuUDdgAEq&q=85&s=2bd9a6fef606dd5c33a10073f531e1f9" width="720" height="506" data-path="images/marketing/patrons/patrons-basics-14.webp" />
        </Frame>
      </Step>

      <Step title="">
        On the pop-up page, input the **Full Name** to attach to the patron account > press **Add Order Name**:

        <Frame>
          <img src="https://mintcdn.com/frostbytetechnologiesinc/PQ1hXtuwuUDdgAEq/images/marketing/patrons/patrons-basics-15.webp?fit=max&auto=format&n=PQ1hXtuwuUDdgAEq&q=85&s=ae1aebe7d19780fa4bfec926141d1754" width="720" height="506" data-path="images/marketing/patrons/patrons-basics-15.webp" />
        </Frame>
      </Step>
    </Steps>
  </Tab>

  <Tab title="Customer Facing Display">
    ### Customer Facing Display

    <Steps>
      <Step title="">
        Press the **Sign-Up** button:

        <Frame>
          <img src="https://mintcdn.com/frostbytetechnologiesinc/PQ1hXtuwuUDdgAEq/images/marketing/patrons/patrons-basics-16.webp?fit=max&auto=format&n=PQ1hXtuwuUDdgAEq&q=85&s=1a4af20855fccbc664ad29012e25671a" width="720" height="506" data-path="images/marketing/patrons/patrons-basics-16.webp" />
        </Frame>
      </Step>

      <Step title="">
        Input the **Phone Number** you want the patron account to be linked to > click **Next**:

        <Frame>
          <img src="https://mintcdn.com/frostbytetechnologiesinc/PQ1hXtuwuUDdgAEq/images/marketing/patrons/patrons-basics-17.webp?fit=max&auto=format&n=PQ1hXtuwuUDdgAEq&q=85&s=828bc14d67c3a64004bd5b84d072f7ba" width="720" height="506" data-path="images/marketing/patrons/patrons-basics-17.webp" />
        </Frame>
      </Step>

      <Step title="">
        On the next page, input the **Full Name** that you want attached to your patron account > click **Next**:

        <Frame>
          <img src="https://mintcdn.com/frostbytetechnologiesinc/PQ1hXtuwuUDdgAEq/images/marketing/patrons/patrons-basics-18.webp?fit=max&auto=format&n=PQ1hXtuwuUDdgAEq&q=85&s=45758e97536c7a08bbcd544cee33f494" width="720" height="506" data-path="images/marketing/patrons/patrons-basics-18.webp" />
        </Frame>
      </Step>
    </Steps>
  </Tab>
</Tabs>

***

## Edit Patron Information

Edit a patron's **name**, **birthday** and **current points** at any time.

<Warning>
  To update a patron's **phone number**, reach out to the Dripos Support team.
</Warning>

<Tabs>
  <Tab title="Dashboard">
    ### Dashboard

    <Steps>
      <Step title="">
        On the Dashboard, navigate to **Marketing** > **Patrons** > scroll to the right-most column of the patron list and click **view** on a patron

        <Frame>
          <img src="https://mintcdn.com/frostbytetechnologiesinc/mTVmRq9WKaPzORrS/images/marketing/pat14.png?fit=max&auto=format&n=mTVmRq9WKaPzORrS&q=85&s=d2f7f67fad4157c6fba4011d4e0d58b5" width="2872" height="1372" data-path="images/marketing/pat14.png" />
        </Frame>
      </Step>

      <Step title="">
        Click **Edit Information**

        <Frame>
          <img src="https://mintcdn.com/frostbytetechnologiesinc/mTVmRq9WKaPzORrS/images/marketing/pat15.png?fit=max&auto=format&n=mTVmRq9WKaPzORrS&q=85&s=115b37577a81ed1a8d5f904c65de4029" width="2410" height="1248" data-path="images/marketing/pat15.png" />
        </Frame>
      </Step>

      <Step title="">
        Edit the following fields: **Name**, **Birthday**, and **Points to Add**

        <Note>
          To **Add Points:** Enter in the amount of points to add to the patron's account.

          To **Subtract Points:** Enter the **-** symbol followed by the amount of points to deduct from the patron's account.
        </Note>

        <Frame>
          <img src="https://mintcdn.com/frostbytetechnologiesinc/PQ1hXtuwuUDdgAEq/images/marketing/pat16.png?fit=max&auto=format&n=PQ1hXtuwuUDdgAEq&q=85&s=3b78549b3000138ce8efeceaf49be671" width="890" height="692" data-path="images/marketing/pat16.png" />
        </Frame>
      </Step>
    </Steps>
  </Tab>

  <Tab title="Point of Sale">
    ### Point of Sale

    <Steps>
      <Step title="">
        Press the **tribar** <Icon icon="bars" /> in the upper left screen corner > press **Patrons**

        <Frame>
          <img src="https://mintcdn.com/frostbytetechnologiesinc/mTVmRq9WKaPzORrS/images/marketing/pat1.png?fit=max&auto=format&n=mTVmRq9WKaPzORrS&q=85&s=40eaecc5d6b51e31ae7df91f51b96a2f" width="2034" height="1518" data-path="images/marketing/pat1.png" />
        </Frame>
      </Step>

      <Step title="">
        Find the patron and press **Edit Patron Info**

        <Frame>
          <img src="https://mintcdn.com/frostbytetechnologiesinc/PQ1hXtuwuUDdgAEq/images/marketing/pat20.png?fit=max&auto=format&n=PQ1hXtuwuUDdgAEq&q=85&s=d36b14aa5fcb8404a1908c237fcb749f" width="2026" height="1498" data-path="images/marketing/pat20.png" />
        </Frame>
      </Step>

      <Step title="">
        Change the **name**, the current number of **points**, and add any **internal notes** for viewing > press **Save**

        <Frame>
          <img src="https://mintcdn.com/frostbytetechnologiesinc/PQ1hXtuwuUDdgAEq/images/marketing/pat21.png?fit=max&auto=format&n=PQ1hXtuwuUDdgAEq&q=85&s=ba0568870dfa4566b8ec2429c09961c6" width="1272" height="730" data-path="images/marketing/pat21.png" />
        </Frame>
      </Step>
    </Steps>
  </Tab>

  <Tab title="Order App">
    ### Order App

    <Steps>
      <Step title="">
        Press the **Account** tab at the bottom right of the screen:

        <Frame>
          <img src="https://mintcdn.com/frostbytetechnologiesinc/IkdaZgGeOeqdEksE/images/marketing/patrons/patrons-basics-47.webp?fit=max&auto=format&n=IkdaZgGeOeqdEksE&q=85&s=8c100b3977d0c943025b9f0684d167e5" width="1179" height="2556" data-path="images/marketing/patrons/patrons-basics-47.webp" />
        </Frame>
      </Step>

      <Step title="">
        PRess **Personal Information** under the **Account Settings** section:

        <Frame>
          <img src="https://mintcdn.com/frostbytetechnologiesinc/IkdaZgGeOeqdEksE/images/marketing/patrons/patrons-basics-48.webp?fit=max&auto=format&n=IkdaZgGeOeqdEksE&q=85&s=fb20782176763e16184283580a7d5829" width="1179" height="2556" data-path="images/marketing/patrons/patrons-basics-48.webp" />
        </Frame>
      </Step>

      <Step title="">
        Edit the **Patron Name** and **Email**. In addition, request to archive your patron account by clicking **Request Account Deletion**:

        <Frame>
          <img src="https://mintcdn.com/frostbytetechnologiesinc/IkdaZgGeOeqdEksE/images/marketing/patrons/patrons-basics-49.webp?fit=max&auto=format&n=IkdaZgGeOeqdEksE&q=85&s=35ea08c85c28f15155a42707d73cb2d0" width="1179" height="2556" data-path="images/marketing/patrons/patrons-basics-49.webp" />
        </Frame>

        <Note>
          Click **Save** at the top right of the screen to save any changes made.
        </Note>
      </Step>
    </Steps>
  </Tab>
</Tabs>

> **First Seen:** This date will automatically be generated once the patron's account has been created.
>
> **Last Seen:** This date will automatically be updated with each order the customer places while signed in to their patron account.
>
> **Total Spent:** This is the total dollar amount that the patron has spent at the shop.
>
> **Current Points:** This is the current amount of points the customer has collected through their orders, and that are available for them to redeem rewards through.
>
> **Lifetime Points:** This is the total amount of points the customer has collected through their orders, including those points that have already been redeemed.
>
> **Birthday:** This is the customer's birthday that is affiliated with their patron account.
