> ## Documentation Index
> Fetch the complete documentation index at: https://support.dripos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Saved Tickets

> Use saved tickets to extend checkout on the POS

Creating saved tickets on the Dripos Point of Sale allows you to add information to a transaction without having to check out immediately. This feature is useful for a variety of  workflows, such as drive-thrus, call-in or scheduled orders, and even keeping tabs.

With saved tickets, you can initially add products to a ticket and then conveniently access the ticket to check out and pay it off whenever needed.

## Create Saved Tickets

<Accordion title="How to Create a Saved Ticket">
  <Steps>
    <Step>
      Navigate to the **POS,**  press the **tribar** <Icon icon="bars" iconType="solid" />  in the upper left hand corner and select **Register**

      <Frame>
        <img src="https://mintcdn.com/frostbytetechnologiesinc/tyTkA1Oqpp07KNXm/images/orders/save1.png?fit=max&auto=format&n=tyTkA1Oqpp07KNXm&q=85&s=8aa9d8f98d159e51fec545024e843e8f" width="1576" height="1178" data-path="images/orders/save1.png" />
      </Frame>
    </Step>

    <Step>
      Press either the **saved tickets page icon** <Icon icon="clipboard-list" iconType="solid" /> and then **New Order**, or press the **New Ticket +** button on the right hand side

      <Frame>
        <img src="https://mintcdn.com/frostbytetechnologiesinc/tyTkA1Oqpp07KNXm/images/orders/save2.png?fit=max&auto=format&n=tyTkA1Oqpp07KNXm&q=85&s=8ab7a6ebe366b8bb5c11d2a06f3d7c11" width="1576" height="1180" data-path="images/orders/save2.png" />
      </Frame>
    </Step>

    <Step>
      Fill out the required fields in the ticket; all tickets require a name at minimum
      <Note> You can change a variety of information on this page about the ticket, including ticket type and time ticket is scheduled. You can also pre-authorize a card for immediate payment when charged, and leave a pre- authorized tip. </Note>

      <Frame>
        <img src="https://mintcdn.com/frostbytetechnologiesinc/tyTkA1Oqpp07KNXm/images/orders/save3.png?fit=max&auto=format&n=tyTkA1Oqpp07KNXm&q=85&s=e549af0f69ed0efeee828b3af9ffac5a" width="1564" height="1170" data-path="images/orders/save3.png" />
      </Frame>
    </Step>

    <Step>
      Press **Create** to save the order, then add products as normal

      <Frame>
        <img src="https://mintcdn.com/frostbytetechnologiesinc/tyTkA1Oqpp07KNXm/images/orders/save4.png?fit=max&auto=format&n=tyTkA1Oqpp07KNXm&q=85&s=f504a749d28dcb714cf343e1cca803d6" width="1572" height="1162" data-path="images/orders/save4.png" />
      </Frame>
    </Step>

    <Step>
      Press **Save & Send** to save the order to charge later

      <Note> By saving the **Save & Send** button, the ticket will send to any ticket screens and print if you have printer connections. If you would like to avoid printing, press the **Save Icon** <Icon icon="floppy-disk" iconType="solid" /> </Note>

      <Frame>
        <img src="https://mintcdn.com/frostbytetechnologiesinc/tyTkA1Oqpp07KNXm/images/orders/save5.png?fit=max&auto=format&n=tyTkA1Oqpp07KNXm&q=85&s=a0f00b43d9ee74a7ef30d2eedec0d97b" width="1578" height="1176" data-path="images/orders/save5.png" />
      </Frame>
    </Step>
  </Steps>
</Accordion>

***

## View and Manage Saved Tickets

<Accordion title="How to View and Adjust Saved Tickets">
  Edit the ticket information, delete the ticket, or add more products to the ticket by following the steps below:

  <Steps>
    <Step>
      Navigate to the **POS** press the **tribar** <Icon icon="bars" iconType="solid" />  in the upper left hand corner and select **Register**

      <Frame>
        <img src="https://mintcdn.com/frostbytetechnologiesinc/tyTkA1Oqpp07KNXm/images/orders/savestep1.png?fit=max&auto=format&n=tyTkA1Oqpp07KNXm&q=85&s=33f7e3b355ac3f3740e711215f33ffe0" width="1576" height="1176" data-path="images/orders/savestep1.png" />
      </Frame>
    </Step>

    <Step>
      Press the **saved tickets page icon** <Icon icon="clipboard-list" iconType="solid" />

      <Frame>
        <img src="https://mintcdn.com/frostbytetechnologiesinc/tyTkA1Oqpp07KNXm/images/orders/savestep2.png?fit=max&auto=format&n=tyTkA1Oqpp07KNXm&q=85&s=bf9d12e75055b7e4788965788b944d56" width="1576" height="1178" data-path="images/orders/savestep2.png" />
      </Frame>

      This leads to the **Saved Tickets** screen. Saved tickets are ordered from oldest to newest.

      <Note> You can filter saved tickets by the device they originated on if you have multiple devices in your shop. Press the filter icon <Icon icon="filter" iconType="solid" /> to do this. </Note>

      To edit information on a saved ticket, press any ticket from the **Saved Tickets** screen.

      <Frame>
        <img src="https://mintcdn.com/frostbytetechnologiesinc/tyTkA1Oqpp07KNXm/images/orders/savestep3.png?fit=max&auto=format&n=tyTkA1Oqpp07KNXm&q=85&s=3bd12212273131b55b1d65b4b79ff00a" width="1578" height="1172" data-path="images/orders/savestep3.png" />
      </Frame>
    </Step>

    <Step>
      On the right hand side, press the **pencil icon** <Icon icon="pencil" iconType="solid" /> to edit the ticket information.

      Press the **trash icon**  <Icon icon="trash-can" iconType="solid" /> to delete the order.

      <Note> Any paid or partially paid orders cannot be deleted. </Note>

      Add more products to the saved ticket by adding to cart as usual and then pressing **Save and Send** or **Save**.

      <Frame>
        <img src="https://mintcdn.com/frostbytetechnologiesinc/tyTkA1Oqpp07KNXm/images/orders/savestep4.png?fit=max&auto=format&n=tyTkA1Oqpp07KNXm&q=85&s=6fd6e994074e2a476d2e44346f963a34" width="1568" height="1174" data-path="images/orders/savestep4.png" />
      </Frame>

      If editing, edit any information you would like (ticket type, name, phone number, etc.), and save again.

      <Frame>
        <img src="https://mintcdn.com/frostbytetechnologiesinc/tyTkA1Oqpp07KNXm/images/orders/savestep5.png?fit=max&auto=format&n=tyTkA1Oqpp07KNXm&q=85&s=8bb05653689c77534119a8799060bbe4" width="1564" height="1168" data-path="images/orders/savestep5.png" />
      </Frame>
    </Step>
  </Steps>
</Accordion>

***

## Check Out Saved Tickets

<Accordion title="How to Check Out with Saved Tickets">
  <Steps>
    <Step>
      Navigate to the **POS,** press the **tribar** <Icon icon="bars" iconType="solid" />  in the upper left hand corner and select **Register**

      <Frame>
        <img src="https://mintcdn.com/frostbytetechnologiesinc/zKgtfjH2kD4W-2Dg/images/orders/check1.png?fit=max&auto=format&n=zKgtfjH2kD4W-2Dg&q=85&s=df0866acb76094000ec07627d102e1e9" width="1572" height="1174" data-path="images/orders/check1.png" />
      </Frame>
    </Step>

    <Step>
      Press the **saved tickets page icon** <Icon icon="clipboard-list" iconType="solid" />

      <Frame>
        <img src="https://mintcdn.com/frostbytetechnologiesinc/zKgtfjH2kD4W-2Dg/images/orders/check2.png?fit=max&auto=format&n=zKgtfjH2kD4W-2Dg&q=85&s=322ba16552a0c10c3febf92070ac6ca3" width="1570" height="1180" data-path="images/orders/check2.png" />
      </Frame>
    </Step>

    <Step>
      From the **Saved Tickets** screen, select the ticket you would like to charge

      <Frame>
        <img src="https://mintcdn.com/frostbytetechnologiesinc/zKgtfjH2kD4W-2Dg/images/orders/check3.png?fit=max&auto=format&n=zKgtfjH2kD4W-2Dg&q=85&s=6e126b7ca6c5d10daec13b93d553ede8" width="1582" height="1172" data-path="images/orders/check3.png" />
      </Frame>
    </Step>

    <Step>
      Press the **Charge** button in the lower right hand corner

      <Frame>
        <img src="https://mintcdn.com/frostbytetechnologiesinc/zKgtfjH2kD4W-2Dg/images/orders/check4.png?fit=max&auto=format&n=zKgtfjH2kD4W-2Dg&q=85&s=e3c626df7f47dc120b9a2d5fa0967b41" width="1576" height="1184" data-path="images/orders/check4.png" />
      </Frame>
    </Step>

    <Step>
      Proceed through checkout flow as normal
    </Step>
  </Steps>
</Accordion>

***

## Saved Ticket Settings

There are multiple setting that change how saved tickets can be used at the POS:

<Accordion title="Breakdown Saved Tickets">
  If **Breakdown Saved Tickets** is on, the saved tickets screen will be sorted into **ASAP, Scheduled, and Past:**

  <Frame>
    <img src="https://mintcdn.com/frostbytetechnologiesinc/tyTkA1Oqpp07KNXm/images/orders/savedsplit.png?fit=max&auto=format&n=tyTkA1Oqpp07KNXm&q=85&s=ed9415ec732b7aaaac54e04ebc609b90" width="1578" height="1176" data-path="images/orders/savedsplit.png" />
  </Frame>

  To turn on:

  <Steps>
    <Step>
      On the POS, press the **tribar icon**  <Icon icon="bars" iconType="solid" />  in the upper left hand corner and select the **settings icon** <Icon icon="gears" iconType="solid" /> at the bottom of the screen
    </Step>

    <Step>
      Press **Global Ticket Options**
    </Step>

    <Step>
      Toggle **Break down saved tickets** on

      <Frame>
        <img src="https://mintcdn.com/frostbytetechnologiesinc/_vW0ud9fWPPqKmbY/images/orders/break1.png?fit=max&auto=format&n=_vW0ud9fWPPqKmbY&q=85&s=a289433b3805d079e009379013165c7c" width="1578" height="1174" data-path="images/orders/break1.png" />
      </Frame>
    </Step>
  </Steps>
</Accordion>

<Accordion title="Default to Saved Ticket Screen">
  If **Default to Saved Ticket Screen** is on, a blank saved order will appear after the last order is checked out. This may be helpful if you only used saved tickets in your workflow:

  <Frame>
    <img src="https://mintcdn.com/frostbytetechnologiesinc/1Z0OJcXF-diU_CPF/images/orders/default1.png?fit=max&auto=format&n=1Z0OJcXF-diU_CPF&q=85&s=9a119b5e36edcd9ddb96e4840fc1d9c7" width="1562" height="1170" data-path="images/orders/default1.png" />
  </Frame>

  To turn on:

  <Steps>
    <Step>
      On the POS, press the **tribar icon**  <Icon icon="bars" iconType="solid" />  in the upper left hand corner and select the **settings icon** <Icon icon="gears" iconType="solid" /> at the bottom of the screen
    </Step>

    <Step>
      Press **Device Ticket Options**
    </Step>

    <Step>
      Toggle **Default to saved tickets screen** on

      <Frame>
        <img src="https://mintcdn.com/frostbytetechnologiesinc/1Z0OJcXF-diU_CPF/images/orders/default2.png?fit=max&auto=format&n=1Z0OJcXF-diU_CPF&q=85&s=2b62b591409193ec4dbdb1f3de208978" width="1578" height="1180" data-path="images/orders/default2.png" />
      </Frame>
    </Step>
  </Steps>
</Accordion>

<Accordion title="Save Patron when Creating a Saved Ticket">
  If **Save Patron when Creating a Saved Ticket** is on, if a phone number isn’t recognized is entered in a saved ticket, the POS will prompt to save the patron.

  To turn on:

  <Steps>
    <Step>
      On the POS, press the **tribar icon**  <Icon icon="bars" iconType="solid" />  in the upper left hand corner and select the **settings icon** <Icon icon="gears" iconType="solid" /> at the bottom of the screen
    </Step>

    <Step>
      Press **Device Ticket Options**
    </Step>

    <Step>
      Toggle **Save patron on Saved Ticket creation** on

      <Frame>
        <img src="https://mintcdn.com/frostbytetechnologiesinc/1Z0OJcXF-diU_CPF/images/orders/default3.png?fit=max&auto=format&n=1Z0OJcXF-diU_CPF&q=85&s=5a6465cb47f4d743ded623aa696319b9" width="1578" height="1180" data-path="images/orders/default3.png" />
      </Frame>
    </Step>
  </Steps>
</Accordion>

<Accordion title="Close Saved Tickets Modal on Select">
  If **Close Saved Tickets Model on Select** is on, the saved tickets screen will close once a saved ticket is selected.

  To turn on:

  <Steps>
    <Step>
      On the POS, press the **tribar icon**  <Icon icon="bars" iconType="solid" />  in the upper left hand corner and select the **settings icon** <Icon icon="gears" iconType="solid" /> at the bottom of the screen
    </Step>

    <Step>
      Press **Device Ticket Options**
    </Step>

    <Step>
      Toggle **Close Saved Tickets Modal on Select** on

      <Frame>
        <img src="https://mintcdn.com/frostbytetechnologiesinc/M1j8Y8UWPly5UQbk/images/orders/default4.png?fit=max&auto=format&n=M1j8Y8UWPly5UQbk&q=85&s=fb79a4eea7ff1e65bd57972d30c1b2b0" width="1576" height="1182" data-path="images/orders/default4.png" />
      </Frame>
    </Step>
  </Steps>
</Accordion>
