> ## Documentation Index
> Fetch the complete documentation index at: https://support.dripos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Checkout Prompts

> Learn how to create and utilize checkout prompts

<Icon icon="check" iconType="solid" /> Create **required** or **optional** checkout prompts for different **ticket types**.

<Icon icon="check" iconType="solid" /> Customers will answer checkout prompts before they finish placing their order.

## Create Checkout Prompts

<Steps>
  <Step>
    On the **Web Dashboard**, click **Sales** > click **Checkout Flow** > click **Checkout Prompts** > Click **Create Prompt**

    <Frame>
      <img src="https://mintcdn.com/frostbytetechnologiesinc/VTiADedBsz5T8DAT/images/order%20system/create%20checkout.png?fit=max&auto=format&n=VTiADedBsz5T8DAT&q=85&s=9402c3a10e1dce9c558347ec604e660e" width="1615" height="549" data-path="images/order system/create checkout.png" />
    </Frame>
  </Step>

  <Step>
    Complete the following fields and click **Add**

    <Frame>
      <img width="400" height="600" src="https://mintcdn.com/frostbytetechnologiesinc/VTiADedBsz5T8DAT/images/order%20system/utensilsss.png?fit=max&auto=format&n=VTiADedBsz5T8DAT&q=85&s=00ad9755d136f96faf023f9b1025955b" data-path="images/order system/utensilsss.png" />
    </Frame>

    <AccordionGroup>
      <Accordion title="Short Name">
        How the checkout prompt appears on the POS
      </Accordion>

      <Accordion title="Long Name">
        How the checkout prompt appears on the Order Website and Order App
      </Accordion>

      <Accordion title="Ticket Types">
        Select at least one ticket type for this checkout prompt to tie to.

        <Tip> **Example:** For the To-Go ticket type, a customer may need utensils. Use a checkout prompt for the To-Go ticket type to ask if they would like utensils included with their order.</Tip>
      </Accordion>

      <Accordion title="Platform">
        Select at least one of Dripos ordering platforms the checkout prompt will appear on; multiple may be selected at once
      </Accordion>

      <Accordion title="Prompt Question">
        The full checkout prompt phrased as a question for the patron to answer
      </Accordion>

      <Accordion title="Required">
        **Yes**= Checkout will be prevented unless the prompt is filled out

        **No** = A patron can checkout without completing this prompt
      </Accordion>
    </AccordionGroup>
  </Step>
</Steps>

## Use Checkout Prompts

<AccordionGroup>
  <Accordion title="Use Checkout Prompts on the Point of Sale">
    The checkout prompt will become available to complete on the Payment page in the checkout process.

    <Frame>
      <img src="https://mintcdn.com/frostbytetechnologiesinc/VTiADedBsz5T8DAT/images/order%20system/untensils.png?fit=max&auto=format&n=VTiADedBsz5T8DAT&q=85&s=d76aedb3a648d39f85e02ad0ef0df0cf" width="2112" height="1532" data-path="images/order system/untensils.png" />
    </Frame>

    <Frame>
      <img src="https://mintcdn.com/frostbytetechnologiesinc/zKgtfjH2kD4W-2Dg/images/orders/checkout/SCR-20250306-pboy-2.png?fit=max&auto=format&n=zKgtfjH2kD4W-2Dg&q=85&s=b607984842eb025b278ef35b875cc3c0" width="1986" height="1354" data-path="images/orders/checkout/SCR-20250306-pboy-2.png" />
    </Frame>

    <Frame>
      <img src="https://mintcdn.com/frostbytetechnologiesinc/VTiADedBsz5T8DAT/images/order%20system/yesorno.png?fit=max&auto=format&n=VTiADedBsz5T8DAT&q=85&s=e85842ce52974eba26082104158b830b" width="2016" height="1414" data-path="images/order system/yesorno.png" />
    </Frame>
  </Accordion>

  <Accordion title="Use Checkout Prompts with Mobile Orders">
    The checkout prompt will become available when the patron views their cart and adds their payment method.

    <Frame>
      <img src="https://mintcdn.com/frostbytetechnologiesinc/VTiADedBsz5T8DAT/images/order%20system/oweb%20prompt.png?fit=max&auto=format&n=VTiADedBsz5T8DAT&q=85&s=92b55024d8d28f18b22ee0ae307ba86f" width="2088" height="1326" data-path="images/order system/oweb prompt.png" />
    </Frame>
  </Accordion>
</AccordionGroup>

## View Checkout Prompts

<AccordionGroup>
  <Accordion title="Dashboard">
    On the dashboard, **View** the Transaction you would like to see the checkout prompt response for.

    Scroll down and select the **Checkout Prompts** tab to see the response.

    <Frame>
      <img src="https://mintcdn.com/frostbytetechnologiesinc/AXZohNyAn9xXMPmn/orders/orders-images/checkout-promptsdashboard.png?fit=max&auto=format&n=AXZohNyAn9xXMPmn&q=85&s=5c7261d702be30f5b454cacbec798a75" width="2818" height="1746" data-path="orders/orders-images/checkout-promptsdashboard.png" />
    </Frame>
  </Accordion>

  <Accordion title="Point of Sale">
    On the POS, click the tribar on the top left and navigate to Transactions.

    Select a transaction that has a checkout prompt and scroll down the see the response.

    <Frame>
      <img src="https://mintcdn.com/frostbytetechnologiesinc/AXZohNyAn9xXMPmn/orders/orders-images/checkout-promptsPOS.png?fit=max&auto=format&n=AXZohNyAn9xXMPmn&q=85&s=33d146d91a76a49d7ec1089b953a9061" width="2350" height="1624" data-path="orders/orders-images/checkout-promptsPOS.png" />
    </Frame>
  </Accordion>
</AccordionGroup>
