> ## Documentation Index
> Fetch the complete documentation index at: https://support.dripos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Third Party Ordering Integration

> Connecting Third-Party Ordering Platforms to Dripos

Dripos' third-party delivery integration simplifies operations and helps you serve more customers with less hassle.

Manage all your delivery platforms in one system for \$50 per month per location.

With every order flowing through Dripos, your team can focus more on serving great products and less on technical headaches.

## Why Upgrade?

* **Major Platform Support**: Seamlessly connect with UberEats, DoorDash, and GrubHub —fully integrated into your Dripos system
* **Menu Syncing Made Easy**: Automatically update your Dripos menu across all supported delivery platforms — no double entry required
* **Smart Inventory Tracking**: Third-party orders feed directly into Dripos’ inventory tools for accurate, real-time stock management
* **Unified Order Management**: See all orders—including those from delivery apps — directly through your POS and right into the Dripos ticket screen
* **Centralized Reporting**: Full visibility into third-party sales and orders in your reports
* **Streamlined Workflow**: Operate with ease using a single system — no need for extra hardware

Want to get started? Follow the guide below to connect your delivery platforms to Dripos.

***

## Getting Started

<Steps>
  <Step title="Create Merchant Accounts">
    Create merchant accounts for each order platform (Uber, DoorDash, GrubHub) you would like to integrate with Dripos. Ensure that you are live and active on each platform.

    <Tip>
      When setting up your merchant account on each third-party platform, select the following options when prompted to select a POS partner:

      **UberEats** — Select *Nothing*

      **DoorDash** — Select *Email and phone number*

      **GrubHub** — Select *Other*
    </Tip>
  </Step>

  <Step title="Complete Integration Form">
    Complete in the following [Stream Integration Form](https://forms.gle/Jjd2WtKNchPjV8qh6) once for each platform to integrate with Dripos.
  </Step>

  <Step title="Reach out to Dripos Support">
    Once you've completed the integration form, reach out to the Dripos Support Team to begin the integration!
  </Step>
</Steps>

***

## Menu Synchronization

Once integrated, your Dripos menu will automatically sync with third-party platforms, including updates to hours, descriptions, images, and pricing.

**Enable your menu on third-party platforms:**

<AccordionGroup>
  <Accordion title="Enable Categories">
    Enable and disable menu categories on third party platforms

    1. On the **Web Dashboard** click **Sales > Menu > Categories > View**

    2. Click **Edit Information**
           <Frame>
             <img src="https://mintcdn.com/frostbytetechnologiesinc/zKgtfjH2kD4W-2Dg/images/orders/cat3p1.png?fit=max&auto=format&n=zKgtfjH2kD4W-2Dg&q=85&s=62ba8b46f91f4fbe66ee02cb2d60d8f6" width="2584" height="1570" data-path="images/orders/cat3p1.png" />
           </Frame>

    3. Set **Enable on Third Party** to Yes
           <Frame>
             <img src="https://mintcdn.com/frostbytetechnologiesinc/_vW0ud9fWPPqKmbY/images/orders/cat3p.png?fit=max&auto=format&n=_vW0ud9fWPPqKmbY&q=85&s=19427074ebe24bba4460f9f41f2b43ae" width="2600" height="1560" data-path="images/orders/cat3p.png" />
           </Frame>

    <Warning>
      If menu items aren’t syncing correctly, double-check your menu in Dripos and manually sync your menu on the Web Dashboard under Sales > Third Party Delivery > Click Manual Sync

      <Frame>
        <img src="https://mintcdn.com/frostbytetechnologiesinc/BFRl1awCCX14LfJl/images/orders/menusync.png?fit=max&auto=format&n=BFRl1awCCX14LfJl&q=85&s=fc708372117cc5e6ee2d65130518fec8" width="2592" height="822" data-path="images/orders/menusync.png" />
      </Frame>
    </Warning>
  </Accordion>

  <Accordion title="Enable Products">
    Enable and disable menu products on third party platforms

    1. On the **Web Dashboard** click **Sales > Menu > Products > View**

    2. Click **Edit Information**

    <Frame>
      <img src="https://mintcdn.com/frostbytetechnologiesinc/9D-DNP_EiKWuhNmc/images/orders/prod3p1.png?fit=max&auto=format&n=9D-DNP_EiKWuhNmc&q=85&s=d11f6cf0fd812899389a7ae7ad14f851" width="2592" height="1890" data-path="images/orders/prod3p1.png" />
    </Frame>

    3. Navigate to **Platforms** > Set **Third Party Enabled** to Yes

    <Frame>
      <img src="https://mintcdn.com/frostbytetechnologiesinc/9D-DNP_EiKWuhNmc/images/orders/prod3p2.png?fit=max&auto=format&n=9D-DNP_EiKWuhNmc&q=85&s=560f4d4c990725ce65f146c83879f4ef" width="2594" height="1708" data-path="images/orders/prod3p2.png" />
    </Frame>

    <Warning>
      If menu items aren’t syncing correctly, double-check your menu in Dripos and manually sync your menu on the Web Dashboard under Sales > Third Party Delivery > Click Manual Sync

      <Frame>
        <img src="https://mintcdn.com/frostbytetechnologiesinc/BFRl1awCCX14LfJl/images/orders/menusync.png?fit=max&auto=format&n=BFRl1awCCX14LfJl&q=85&s=fc708372117cc5e6ee2d65130518fec8" width="2592" height="822" data-path="images/orders/menusync.png" />
      </Frame>
    </Warning>
  </Accordion>
</AccordionGroup>

***

## Menu Markup Settings

Dripos’ markup feature lets you adjust your menu prices on third-party order platforms to account for delivery platform commissions and fees.

<Accordion title="Third Party Pricing Markup">
  1. On the **Web Dashboard** click **Sales > Third Party Delivery**

  2. Click **Edit Settings** to input your menu mark-up settings:

  <Frame>
    <img src="https://mintcdn.com/frostbytetechnologiesinc/Eo5VZFjVcWP77hy0/images/orders/markup.png?fit=max&auto=format&n=Eo5VZFjVcWP77hy0&q=85&s=89485cef3d33981512b59a37bfc9211c" width="2606" height="818" data-path="images/orders/markup.png" />
  </Frame>

  > **Menu Percent Markup:** Percent that you want the total menu prices to be marked up by. For example, if your product costs \$3.13 it will cost \$3.91 on your third party platforms.

  > **Product Round Up:** Cent amount you want to round to for products. For example, if your product costs \$3.13 it will round up to \$3.25 on your third party platforms.

  > **Modifier Round Up:** Cent amount you want to round to for products. For example, a modifier is \$0.63 it will round up to \$0.75 on your third party platforms.
</Accordion>

***

## Set Third-Party Hours

Set daily hours for third-party platforms, so customers can only place orders when you’re ready to serve—keeping things smooth and on your schedule.

<Accordion title="Set Third-Party Store Hours">
  1. On the **Web Dashboard**, click the **Dripos logo** in the upper-right corner > [**Restaurants & Devices > Hours > Third Party**](https://dashboard.dripos.com/hours?tab=thirdParty)

  2. Click **Edit Hours** to set daily third-party store hours:

  <Frame>
    <img src="https://mintcdn.com/frostbytetechnologiesinc/VTiADedBsz5T8DAT/images/orders/3phr.png?fit=max&auto=format&n=VTiADedBsz5T8DAT&q=85&s=bd255f25a19308a47d9f9c15bfd8befb" width="2598" height="1698" data-path="images/orders/3phr.png" />
  </Frame>

  3. Choose whether to match your third-party hours with your mobile ordering store hours or set custom hours instead:

  <Frame>
    <img src="https://mintcdn.com/frostbytetechnologiesinc/lDb9jwLuXNS3vCaq/images/orders/hours3.png?fit=max&auto=format&n=lDb9jwLuXNS3vCaq&q=85&s=53a2de6277da4199bd277c9ad28c0af3" width="2600" height="1378" data-path="images/orders/hours3.png" />
  </Frame>

  4. Uncheck a day to mark the shop as closed all day > click Save

  <Frame>
    <img src="https://mintcdn.com/frostbytetechnologiesinc/lDb9jwLuXNS3vCaq/images/orders/hours4.png?fit=max&auto=format&n=lDb9jwLuXNS3vCaq&q=85&s=028f113b6c9a71333207dac8f51d2a41" width="2602" height="1684" data-path="images/orders/hours4.png" />
  </Frame>

  <Tip> If your store hours are closed on a given day, third party hours will automatically be marked as closed as well</Tip>
</Accordion>

***

## Third Party Ticket Types

Once your third-party delivery platforms are integrated with Dripos, ticket types will automatically be created in the system *after the first third-party order is placed.*

<Accordion title="View Third Party Ticket Types">
  1. To view and edit these ticket types, on the **Web Dashboard** click **Sales** > **Checkout Flow** > **Ticket Types**

  <Frame>
    <img src="https://mintcdn.com/frostbytetechnologiesinc/VTiADedBsz5T8DAT/images/orders/3ptix.png?fit=max&auto=format&n=VTiADedBsz5T8DAT&q=85&s=0b22bc4ffa1183828a20e9510d22e327" width="2594" height="968" data-path="images/orders/3ptix.png" />
  </Frame>

  2. Click View to edit ticket types, just like other ticket types. Third-party ticket types can also be disabled from this screen.

  <Frame>
    <img src="https://mintcdn.com/frostbytetechnologiesinc/VTiADedBsz5T8DAT/images/orders/3ptix2.png?fit=max&auto=format&n=VTiADedBsz5T8DAT&q=85&s=9caf7d41b7e49eb64c4e9156ac63ed53" width="2572" height="1414" data-path="images/orders/3ptix2.png" />
  </Frame>
</Accordion>

***

## Third Party Order Notifications

<Icon icon="check" iconType="solid" /> Third Party orders will immediately send to the Point of Sale in the form of a ticket.

<Icon icon="check" iconType="solid" /> View third party order tickets on the Kitchen Display Screen

<Icon icon="check" iconType="solid" /> Print third party orders automatically to your Dripos Printer

<AccordionGroup>
  <Accordion title="View 3P Orders on the Kitchen Display Screen">
    The Tickets screen will automatically display all tickets type.

    <Frame>
      <img src="https://mintcdn.com/frostbytetechnologiesinc/BFRl1awCCX14LfJl/images/orders/mobile/kds%20order.png?fit=max&auto=format&n=BFRl1awCCX14LfJl&q=85&s=10c69cfeb7bc877dafa764662ccd766b" width="2040" height="1526" data-path="images/orders/mobile/kds order.png" />
    </Frame>

    Alternatively, learn how to customize the Tickets screen to **only display third party ticket types**.

    <Warning>
      Kitchen Display Screen settings are specific to each device. Every tablet using Dripos should be logged into using a different device name. See here for how to create a new device.
    </Warning>

    <Steps>
      <Step title="Navigate to Device Ticket Options">
        On the Point of Sale tablet using the Kitchen Display Screen, press the **tribar** <Icon icon="bars" /> in the upper left screen corner > press the **Settings** <Icon icon="gear" /> button > scroll down to **Device Ticket Options**
      </Step>

      <Step title="Filter by Ticket Type">
        Scroll down to **Display Tickets - By Type** and select the ticket types that will display on this Kitchen Display Screen.

        <Warning>
          If additional filter are set on this KDS (**By Category** or **By Products**), you may risk missing a third party order if the products ordered do not fall into those filters.

          Filtering **By Device** will automatically disclude third party ticket types from the KDS.
        </Warning>

        <Frame>
          <img src="https://mintcdn.com/frostbytetechnologiesinc/VTiADedBsz5T8DAT/images/orders/3pticktype.png?fit=max&auto=format&n=VTiADedBsz5T8DAT&q=85&s=4227cbeb96a3fdc74d8d5f401c672819" width="2030" height="1510" data-path="images/orders/3pticktype.png" />
        </Frame>
      </Step>
    </Steps>
  </Accordion>

  <Accordion title="How to Print 3P Orders">
    If your shop utilizes a printer with Dripos, it can be used to print third party order tickets automatically.

    Once your printer is added to Dripos, follow these steps to add a receipt/make ticket that prints out third party tickets only.

    <Steps>
      <Step title="Navigate to Printer Settings">
        On any Point of Sale tablet, press the **tribar** <Icon icon="bars" /> in the upper left screen corner > press the **Settings** <Icon icon="gear" /> button > scroll down to **Printer Settings**
      </Step>

      <Step title="Add a Connection">
        Under **Receipt \<> Printer Connections** press **Add Device**

        <Frame>
          <img src="https://mintcdn.com/frostbytetechnologiesinc/8rrYjqWMCPymJIeD/images/orders/mobile/printer%20connections.png?fit=max&auto=format&n=8rrYjqWMCPymJIeD&q=85&s=c363da61bdf80a5cc61e02d5d52e9732" width="2038" height="1528" data-path="images/orders/mobile/printer connections.png" />
        </Frame>
      </Step>

      <Step title="Configure Connection">
        <Frame>
          <img src="https://mintcdn.com/frostbytetechnologiesinc/BFRl1awCCX14LfJl/images/orders/mobile/connection%20setup.png?fit=max&auto=format&n=BFRl1awCCX14LfJl&q=85&s=a77c944a6594ae88f2d13c829076a685" width="2034" height="1456" data-path="images/orders/mobile/connection setup.png" />
        </Frame>

        * **Print Receipts on Ticket Creation** = **ON**

        * **Only Print New Items** = Optional

        * **Printer is enabled** = **ON**

        * Select a **Receipt Template**

        * Select a **Receipt Printer**
      </Step>

      <Step title="Setup Toggles">
        Press **Setup Toggles** to filter what prints on this receipt.

        <Frame>
          <img src="https://mintcdn.com/frostbytetechnologiesinc/8rrYjqWMCPymJIeD/images/orders/mobile/setup%20toggle.png?fit=max&auto=format&n=8rrYjqWMCPymJIeD&q=85&s=74ed8076d46e256d05ca020973296406" width="1972" height="1420" data-path="images/orders/mobile/setup toggle.png" />
        </Frame>
      </Step>

      <Step title="Add Filters">
        To filter this receipt type to only print third party ticket types, add the desired ticket type(s) under the **Ticket Type** filter

        <Frame>
          <img src="https://mintcdn.com/frostbytetechnologiesinc/GRfVx4r6FaN9jz-F/images/orders/tickfilt.png?fit=max&auto=format&n=GRfVx4r6FaN9jz-F&q=85&s=0957acc1e3eac1bbf064e25633cb9d40" width="2046" height="1502" data-path="images/orders/tickfilt.png" />
        </Frame>
      </Step>

      <Step title="Edit Existing Connections">
        To edit any existing connections, click the pencil icon <Icon icon="pencil" iconType="solid" /> next to the connection

        <Frame>
          <img src="https://mintcdn.com/frostbytetechnologiesinc/8rrYjqWMCPymJIeD/images/orders/mobile/settings.png?fit=max&auto=format&n=8rrYjqWMCPymJIeD&q=85&s=e8ac8a89f745b4b95f4d0784bc0e745a" width="2016" height="1446" data-path="images/orders/mobile/settings.png" />
        </Frame>
      </Step>
    </Steps>
  </Accordion>
</AccordionGroup>

***

## View Third Party Sales Reports

View sales from integrated third party platforms on multiple Dripos reports.

On the **Web Dashboard** navigate to **Reports**

On the **Point of Sale** press the **tribar** <Icon icon="bars" /> in the upper left screen corner > **Reports**

On the **Hub App** press **Reports** on the home page

<AccordionGroup>
  <Accordion title="Sales Summary Report">
    View Third Party sales at the bottom of the Sales Summary Report on the Web Dashboard, POS, and Hub app.

    <Frame>
      <img src="https://mintcdn.com/frostbytetechnologiesinc/VTiADedBsz5T8DAT/images/orders/3psalesum.png?fit=max&auto=format&n=VTiADedBsz5T8DAT&q=85&s=a4dff2411ad998d961e211d9438415a1" width="2430" height="1488" data-path="images/orders/3psalesum.png" />
    </Frame>
  </Accordion>

  <Accordion title="Payment Methods Report">
    View Third Party sales on the Payment Methods Report on the Web Dashboard, POS, and Hub app.

    <Frame>
      <img src="https://mintcdn.com/frostbytetechnologiesinc/VTiADedBsz5T8DAT/images/orders/3ppaymeth.png?fit=max&auto=format&n=VTiADedBsz5T8DAT&q=85&s=e636c3fd472d2ede34e876d9e38f0abf" width="2372" height="1494" data-path="images/orders/3ppaymeth.png" />
    </Frame>
  </Accordion>

  <Accordion title="Ticket Type Sales Report">
    View Third Party sales on the Ticket Type Sales Report on the Web Dashboard, POS, and Hub app.

    <Frame>
      <img src="https://mintcdn.com/frostbytetechnologiesinc/VTiADedBsz5T8DAT/images/orders/3pticksales.png?fit=max&auto=format&n=VTiADedBsz5T8DAT&q=85&s=dc4197ec26724a24fec694f0189050ba" width="2378" height="914" data-path="images/orders/3pticksales.png" />
    </Frame>
  </Accordion>

  <Accordion title="Platform Sales Report">
    View Third Party sales on the Platform Sales Report on the Web Dashboard, POS, and Hub app.

    <Frame>
      <img src="https://mintcdn.com/frostbytetechnologiesinc/VTiADedBsz5T8DAT/images/orders/3pplat.png?fit=max&auto=format&n=VTiADedBsz5T8DAT&q=85&s=a1da0d69ccc08afeff2aa622fea881b4" width="2386" height="952" data-path="images/orders/3pplat.png" />
    </Frame>
  </Accordion>
</AccordionGroup>
