Running Wi-Fi Speed Tests in Your Shop

      Running Wi-Fi Speed Tests in Your Shop


        Article Summary

        How to Run a Wi-Fi Speed Test in Your Store

        Why does this matter?

        The health of your internet connection can dictate what hardware we send you and additional steps required to stay reliably connected to Dripos.

        Running an Initial Wi-Fi Speed Test Online

        1. Google Wi-Fi Speed Test on a device while in your shop:
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        2. Take a photo or record the upload and download speeds you're given after waiting a few seconds for the test to complete.
        3. We will ask you how your Wi-Fi performed on our first call, but please disclaim if the test gave poor results.
        Typical Speeds

        On average, we say that anything around 100mbps-200mbps or higher for downloads is considered strong Wi-Fi, while anything around 50mbps or higher for uploads is strong.

        Running a Final-Exact Wi-Fi Speed Test Online

        1. Perform the following steps after you've received all Dripos-issued hardware, and shortly before your final hardware-focused onboarding call.
        2. Google Wi-Fi Speed Test on the specific tablet you will be using as the POS tablet.
        3. Repeat this step anywhere else a tablet or card reader will live in your physical shop.
        Exact Location in the Shop Matters

        We've found that the precise spot your hardware is set up in can impact the network connection. Typically, the closer to the router the devices are, the better the connection.

        What if my Wi-Fi Speeds are Low?

        If we find that your internet speeds are slow and inhibiting the use of our products, your onboarding specialist, or a specialist on our Support team will work with you to determine the best course of action.

        We typically recommend getting a Wi-Fi extender to strengthen a weak connection, a Wi-Fi mobile hotspot to create a new network, or ethernet-hardwiring the device to the router.


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