Setting Up Loyalty
How to Create a Custom Loyalty Program for Your Shop
With Dripos, you will have the freedom to create your own loyalty system with different ways to earn and redeem points to reward your customers, or continue your pre-existing loyalty program!
What are "Rules" and What's Commonly Used?
Common Earning Rules
- Earn 1 point per $1 spent
- Earn 1 point per drink purchased
- Earn 1 point per visit to the shop
Common Redeeming Rules
- Get $5 off your order after 50 points
- Get a free (100% off) any drink after 25 points
- Receive 50% off your bagged coffee beans after 25 points
These are common loyalty rules for you to start brainstorming ideas, you can easily modify any of the above rules to determine what products earn points, and the number of points it takes to redeem something.
How Does a Customer Earn/Redeem Points and Where can They View Points?
Loyalty points are attached to a phone number belonging to a patron of your shop, only when someone enters their phone number will they earn points for that order and become a patron.
When patrons check out, they will see the number of points they currently have, and the number of points they just earned from that order (if they earned any points).
Patrons can view their points balance, and the redeeming rules during checkout in-store, on the order website, and on the order app.
Here is an article that dives deeper into loyalty.