WisePOS Reader Internet Connection Issue

Stripe issue causing connectivity problems with card readers

February 14, 2022

Hello Dripos Partners,

We are currently investigating an issue with our WisePOS card readers connecting to the internet. Some card readers are having difficulty connecting to a WiFi network after a restart and are displaying an error message. Our payment processor Stripe is aware of this issue and is currently working on a fix. The rest of the Dripos platform besides our card readers has not been affected and is working as expected. We will continue to keep you updated if this issue persists. As always, don't hesitate to reach out to our support line at +1 (781) 583-3699.