Onboarding
Get Started with Dripos!
Welcome to Dripos 🎉
We are so excited to kick off the onboarding process with your business! This Onboarding Guide will help you throughout the process, from start to live.
The Onboarding Process
Welcome to Dripos!
Welcome to Dripos!
The Power of Dripos
We are incredibly grateful you are trusting Dripos to power your business. Years ago when we first started asking Coffee owners & operators what their dream platform was, we were told two things:- No one was building a tool specifically for the Coffee Industry.
- Many shops were using upwards of 5-10 pieces of software to run their business.
Connect with a Specialist
Connect with a Specialist
Onboarding Schedule
Every business that joins Dripos is paired with a dedicated onboarding specialist and guided through three foundational Zoom sessions to ensure a smooth and successful setup.- Kick Off Call: Confirm your target launch date, hardware, and Dripos features you plan on using!
- Pulse Check: Take a pulse check on your setup progress, review any questions, and dive into a payroll demo.
- Pre-Launch: Set up your hardware on-site and prepare for launch day!!
- Check In: Review remaining questions and share your experience and feedback with your onboarding specialist.
Who to Contact
Throughout onboarding, you’ll work closely with your dedicated specialist. If you reach out to our support team before your launch, they’ll guide you back to your specialist to ensure a consistent and seamless experience.As soon as you have Dripos up and running in your shop, that is when our 24/7 support becomes accessible. Our Support team can be reached via call, text, or email!Dripos Platforms
Dripos Platforms
Dripos has multiple apps and websites that provide access to different features.You will use your phone number and a text verication code to log into all platforms.
Dripos Point of Sale AppUsed on all tablets inside your shop, this is where you will find all your day to day operational features.
Dripos Hub AppEmployees can manage their availability, see the schedule, and message each other. Owners can use this as an on-the-go tool to check reports, schedule employees, and more.
Online Ordering WebsiteEvery Dripos location has a dedicated online ordering website linked to the menu. Customers can use this to order ahead, view and redeem rewards, and track recent orders.
Dripos Order Ahead AppIn addition to the online ordering website, the Dripos Order Ahead App allows your customers to do all of the same things through an app.
The Dripos Platforms
DashboardOur Dashboard allows Owners and Managers to manage the main pillars of your business - Menu, Orders, Team, Marketing, Operations, Reports, and Finance.The Dripos POS App is compatible with iOS 13 or Android Version 8 and newer. It is not intended to be downloaded to your phone.
Hardware
Hardware
Click here to read about your hardware before it arrives!
You will not receive any hardware before your Kick Off call and prior to paying the invoice.