When accepting debit and credit card transactions, the funds generated from these sales are processed and subsequently transferred to the company’s designated bank account through payouts.

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Payout Timeline

A payout from a day of debit and credit card sales will land in the designated bank account 2-3 business days after that day of sales. The timeline is as follows:

  • 1 business day for Dripos to process the sale

  • An additional 1-2 businesses days for the bank to process the deposit*

A payout period of eligible sales spans from 7pm EST/8pm EDT (UTC midnight) one business day to 7pm EST/8pm EDT (UTC midnight) the following business day. See two real examples of timelines below:

  • If a coffee purchase is made on a Tuesday at 3 PM ET, the funds from this sale will undergo Dripos processing on Wednesday and then be paid out by Dripos at earliest on Thursday.

  • If a scone purchase is made on Saturday at 11 AM ET, the funds from this sale will undergo Dripos processing on Monday and then be paid out by Dripos at earliest on Tuesday.

*Please note that payout funds may take longer to land in a bank account depending on a specific bank account’s processing timeline.

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Payout Fee

Every payout incurs a payout fee, which is calculated at a rate of 0.25% + 25¢ of the total payout amount.

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View Payouts

1. Log on to the Web Dashboard. Once signed in, select Finance > Payouts.

2. At the top of the page is the amount that will be included In Next Payout for easy reference:

3. The main section of this page will lay out all of the shop’s historical payouts, including the following metrics:

Arrival Date: This is the estimated date that the payout will land in the bank account.

Description: This will note what kind of payout this is. Payouts can either be regular payouts from credit card sales, or tax withholding payouts.

Regular payouts will be labeled as Dripos Payout.

Tax withholding payouts will be labeled as Dripos Tax Payout.

Status: The status of the payout will display as either Paid, Pending, or Failed.

If the status is Paid, the payout has already successfully been paid out from Dripos.

If the status is Pending, the payout is in transit.

If the status is Failed, the payout has not been successfully paid. Reach out to Dripos Support for details.

Net Amount: This is the amount that will land in the bank account after payout fees are accounted for.

4. To filter payouts, click on the Filters tab near the top of the page. This will prompt filters for both date and type. There are two payout types that can be selected between: Sales Payout and Tax Withholding Payout

5. To access the Payout Summary for a specific payout, click on the View option next to the respective payout.

  • Here, you will be able to view a detailed breakdown of the sales included in the payout, including the Gross Sales, Net Sales, Total Collected, Fees (Card Processing), and Net Total:

6. To view the tickets that were included in this payout, click on the View Tickets button in the top right corner:

  • This will redirect you to the Tickets page on the Web Dashboard, which will automatically be filtered to exclusively display the tickets related to your selected payout:

7. To download a range of payouts or an individual payout in the form of a .csv file, click the download icon

  • The CSV file will then automatically download on your device, where it will break down the following metrics for each payout: Arrival Date, Descriptor, Status, Net Total, Payout Fee, and Net Payout

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Matching Payouts to Sales

Payouts consist of sales from debit and credit card payments only. This includes card present (in person payments) and card not present transactions (online and manual card payments).

To see how your sales are broken down during that payout’s time period, navigate to your web dashboard and click Reports > Sales Summary. Click the date range to find a drop down option ‘Stripe Payout Ranges’ > select the desired payout. The dates and times of sales corresponding to the payout will auto-select. Then, press Generate Report.

  • The payout amount will match the Net Total of Card payments listed in the Sales Summary Report

The same can be done on the Payment Methods Report, where the payout amount will match the Net Total of Card payments.

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Tax Withholding

Sales taxes collected from card transactions are included in regular daily payouts; but, Dripos additionally provides the option to withhold total sales taxes from a daily payout. These sales taxes are then available to be paid out in a lump sum at the end of each month. Consider it a kind of savings account within Dripos for monthly sales taxes!

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Turn on Tax Withholding for Payouts on the Web Dashboard

1. Log on to the Web Dashboard. Once signed in, click on the Dripos Logo in the top right corner > Settings

2. Select the Order System tab at the top of the page. Here, you will be able to access the Tax Withholding setting

3. To enable tax withholding for payouts, click Edit in the top right corner > set the Tax Withholding field to Yes > click Save:

4. This will prompt a Tax Withholding tab to appear under Finance > Payouts where taxes withheld can be paid out at the end of each month.

  • Displayed on this page is current and previous months’ taxes withheld. To payout the currently withheld amount(s) into the bank account on file (the same as the payout bank account on file), click the Payout button next to each month available.

    • Once the payout is initiated, the payouts can be viewed below under ‘Past Tax Withholding Payouts’, as well as under Finance > Payouts where the payout will be labeled ‘Dripos Tax Payout’

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