Stripe WisePOS E

Stripe WisePOS E Troubleshooting Guides

Dripos

Email Dripos Support (24/7)

Home

Order System

Team Management

Marketing

Store Operations

Reporting

Finance

Hardware

Onboarding

Troubleshooting

Product Updates

Web Dashboard

Status

Refer a Business to Dripos!

Your resource to the only piece of software a coffee shop needs.

Dripos Guidebook

Dripos Guidebook ☕

Get Started with Dripos Onboarding

Learn to Import Files From Your Prior Systems

Importing your Data From Other POS Systems

Streamline your coffee shop operations with Dripos' Order System.

Order System Overview

Menu Building Overview

Organize your shop's menu with categories

Category Basics

Learn how to organize your menu products into categories.

Add Products

Learn how to attach tax rates to menu categories.

Add Tax Rates

Learn how to set up schedules for when different menu categories appear on your order platforms

Scheduled Availability

Create and manage your shop's menu products

Product Basics

Product Pricing

Learn how to create product-specific discounts.

Product Discounts

Learn how to configure products to be available only within a specific time frame.

Product Availability

Learn how to create custom products on the POS.

Custom Products

Customize your menu products with modifiers

Modifier Basics

Streamline and consolidate your menu with modifier dependencies

Modifier Dependencies

Learn how to disable mobile ordering for a modifier.

Disabling Modifiers from Mobile Ordering

Learn how to rearrange the order that modifiers appear on  order platforms.

Reorder Modifiers

Learn how to properly tax your products through Dripos

Tax Rates

Learn how to create service fees and attach them to different ticket types, products, and orders

Service Fees

Quickly edit your menu on the Point of Sale with edit mode

Edit Mode on the POS

Edit Mode on the Point of Sale

Learn about accessing tickets and transactions in Dripos

Ticketing System Overview

Retrieve details of both current and past tickets

Ticket Basics

Manage your FOH bar and back of house workflows with Dripos Ticket Screens

Ticket Screen Basics

Learn about ticket screen management and settings

Ticket Screen Customization

Customize your Ticket Screen Settings

Learn how to create product and ticket discounts and apply them to orders

Overview

Discounts Overview

Learn about the different types of discounts Dripos offers

Explore Discounts

Learn how to quickly attach product discounts to multiple menu products at once.

Bulk Add Discounts

Bulk Add Discounts on the Web Dashboard

Discover how to discount gift cards on the POS.

Discount Gift Cards

Learn about checking out on the Dripos POS as well as managing checkout on all platforms

Checkout Overview

Understand basic checkout flow on the Point of Sale

Checkout Basics

Use saved tickets to extend checkout on the POS

Saved Tickets

Learn how to assign barcodes to your products.

Barcodes

Learn how ticket types are created and used for ordering

Ticket Types

Learn how to create and manage payment types

Payment Types

Learn how to create and utilize checkout prompts

Checkout Prompts

Customize tip options, tip splitting, and tip payouts for your shop on Dripos

Tipping System Overview

Learn how to customize tip options shown on the register, card reader, and Dripos ordering platforms

Customer Facing Tipping

Customize tip pooling and tip splitting for your employees

Employee Tipping Setup

Learn how to automatically calculate tips for payouts in cash or via payroll

Employee Tip Payouts

Use auto gratuity to charge an automatic tip amount on certain orders

Automatic Gratuity

Allow for customers to place orders ahead of time with Dripos mobile ordering

Introducing Dripos Mobile Ordering

Learn how to enable Mobile Ordering with Dripos

Set Up Mobile Ordering

Customize the Mobile menu separately from the Point of Sale menu

Create Mobile Menu

Learn how to receive and manage mobile orders on the Point of Sale

Manage Mobile Orders

Discover how to prevent or add additional estimated order time to mobile orders

Weighted Queue Time

Create QR codes to help direct customers to your Dripos ordering platforms

QR Codes for Mobile Ordering

Connecting Third-Party Ordering Platforms to Dripos

Third Party Ordering Integration

Expand your POS setup beyond the standard ticket screen and register

Alternative POS Modes Overview

Learn how to set up a secondary tablet as a customer-facing Display

Front Facing Display (POS)

Front Facing Display Mode on the POS

Learn how to set up a self-serve kiosk on the POS app

Kiosk Mode

Manage your tickets, take payments, and more right from your phone as an on the go POS

Dripos Go

Keep processing payments and completing transactions even without an internet connection.

Offline Mode

Explore features related to team building and management

Team Management Overview

Add and manage your employees with Dripos Team Features

Team Overview

Create different roles for employees in the shop

Roles

Toggle which roles have access to different Dripos features

Permissions

Employee Role Permissions

Pin protect your POS settings to manage employee access to Dripos

Employee Pin Protected Settings

Create and track your employees on your Dripos Web Dashboard

Employees

Learn about the different kind of pay rates and earning types Dripos accommodates

Earnings Types and Pay Rates

Learn about scheduling your employees through Dripos

Scheduling System Overview

Scheduling Basics

Learn the different ways you can make scheduling easier in Dripos

Schedule Management

Learn how to view and manage your schedule as an employee of a Dripos Shop

Employee Guide - Scheduling

Allow your team to Clock In to Shifts to Create Time Cards

Time Clock & Time Cards System Overview

See breakdowns of employee's time worked with time cards

Time Cards

Time Clock

Use Dripos to keep track of employee paid or unpaid breaks

Employee Breaks

Streamline the review process for employee time cards and requests with the Dripos Approval Center.

Approval Center Overview

Learn how to manage and auto-approve time cards and open shifts in the Approval Center

Approval Center Settings

Manage the onboarding of new employees through Dripos. 

Onboarding Overview 

A quick guide to the basics of Dripos Onboarding features. 

Get Started with Onboarding

Learn how to create and manage company documents for your onboarding packets. 

Managing Documents

Once packets are assigned to your employees, track their progress and review completed documents from your onboarding dashboard. 

Reviewing Documents and Packets

Learn how to fill out onboarding packets assigned by your employer. 

Employee Guide - Onboarding

Time Off Overview

Create Time Off Policies

Employee Time Off Requests

Communicate with your employees with Dripos Team Messaging

Create Team Chats

Send and Receive Messages

Customize Team Chats

Manage Team Chats

Archive Team Chats

Learn about marketing capabilities available to you in Dripos

Marketing System Overview

Reward and keep track of loyal customers with Dripos Patrons

Patron System Overview

Discover how to create and edit patron accounts

Patron Basics

Learn how to view patron order history as well as track a patron's loyalty history

Patron Order History

Manage adresses, saved cards, and gift cards attached to patron accounts

Manage Patron Accounts

Reward loyal customers through Dripos loyalty

Loyalty System Overview

Build your shop's loyalty system with Dripos

Loyalty Setup

Discover how to view, earn, and redeem loyalty points

Managing Loyalty Points

Learn about the types of gift cards compatible with Dripos

Gift Card System Overview

Learn all about creating and managing your gift cards

Gift Card Basics

Purchase Dripos-compatible gift cards through an official Dripos partner

Hardware

Card Readers

Thermal Printers

Stripe WisePOS E Troubleshooting Guides