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Remove a card reader from Wi-Fi mode and repair it in Advanced Reader Mode.
Complete the following steps on each Point of Sale device that has a card reader paired to it in Wi-Fi Reader Mode. Advanced Reader mode cannot be set up if there are any card readers in WiFi reader mode.
1
Navigate to POS Settings > Card Readers
2
Remove the card reader in Wi-Fi Reader Mode by clicking the X next to the reader
3
Navigate to Tipping within the Point of Sale settings and toggle off Reader TippingSet Tipping Mode to Before Payment or After Payment
4
Navigate to Advanced Settings in settings > Restart App
5
Navigate back to POS settings > Card Readers
6
On the card reader, swipe from left to right on the screen > press Device Settings > enter pin 07139 > Generate Pairing Code
7
Click Add Reader > enter pairing code > label reader > select Host Device of the iPad you are on > click Save
The WiFi password will need to be inputted during this process.
1

Select reader to repair

On the Point of Sale tablet
  • Press the tribar in the upper left screen corner
  • Press the Settings button
  • Scroll down to Card Readers
  • Click the pencil icon next to the card reader to repair
2

Remove reader

3

Factory Reset card reader

Hold down the power button and two volume buttons at the same time (that’s all 3 buttons at once!)The screen will ask to Factory Reset, press Yes
4

Repair Reader

Once the reader turns back on, the reader setup steps will begin. Follow these steps to repair a reader to the Point of Sale.
If the reader settings screen does not appear right away, swipe from left to right on the screen > press Reader Settings > PIN 07139If an error screen appears, press Reader Settings > PIN 07139.If an error screen continues to appear, hold down the power button for 10 seconds until the screen turns black and reboots.