Once you have connected a physical printer to your POS and have created a printing template, you will then be able to set up a printing route.

Printing routes allow you to link your physical printer to any of your existing templates, and can be filtered to best suit your shop’s printing workflow.

Creating a Printer Route on the POS

  1. Log on to the Point of Sale. Once signed in, click on the 3 line icon at the top left of the screen > select the gear icon in the bottom right corner:
  1. Click on the Printer Settings tab:
  1. Scroll to the Receipt Printer Connections section on the page > select Add Device:
  1. This will prompt a pop up to appear where you will need to fill in the following information:

Print Receipts on Ticket Creation: If this toggle is turned on, the printing route will automatically print a ticket/receipt once a ticket is created.

Only Print New Items: If this toggle is turned on, the printing route will not re-print items that were previously included on past tickets.

Printer is Enabled: If this toggle is turned on, this printing route will be able to print tickets/receipts.

Receipt: Select which of your existing templates you want applied to the printing route.

Receipt Printer: If you have more than 1 printer connected to your POS, select which printer you want the printing route to be linked to.

  1. Once you have finished, click Save: