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Once the printer is connected to the internet, it can be added to the Point of Sale.
1
On your POS device, press the tribar in the upper left screen and press the Settings (⚙️) button
2
Navigate to Printer Settings and press Add Printer
3
Complete the following fields
Set Printer Name
  • Enter a name for the printer (i.e., Front Register Receipt Printer, Kitchen Ticket Printer)
Set IP Address
  • Input the IP address printed on the receipt (xxx.xxx.xx.x)
Cash Drawer Attached
  • Turn this on if a cash drawer is connected to this printer via RJ11/12 cord
  • Learn more about connecting a cash drawer to a printer here
Enable Printer
  • Turn this on to use the printer
Set Host Device
  • Select the POS device for this printer to print orders from
4
Click Save.You can make edits, test or delete printers by using the Edit button.
5
Test the printer connection by clicking Edit and pressing the Test Printer button.A connection slip will print if the printer is connected properly. If nothing is printing, confirm the printer is connected to the same network as the POS device and that the IP address is correct or follow the troubleshooting steps here.
➡️ Once the printer is connected to your POS, start creating receipt and make ticket templates!