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Printing rules allow you to select which receipt template to use, filter certain categories or products to print, and more.
Examples of printer workflows:
  • Only print customer receipts when requested
  • Set kitchen printer to automatically print all food items
  • Set barista printer to automatically print all drink category items
  • Set printer to only print orders from the Drive Thru register

Add Printer Rules

1
On the Point of Sale > Setings > Printers > Printer Rules and press Add Printing Rule.
2
Make the following selections. Select the Receipt Template to use and the applicable Printer to use for this rule.

Enable Printing Rule

Enable or disable the printing rule

Print Receipts on Ticket Creation

Receipts will automatically print after checkout

Only Print New Items

Products that have already printed will not print again - even if new items are added to the order or a saved ticket is updated

Print Gift Cards on Make Tickets

Gift cards will be included on make tickets

Print Entire Ticket

All ticket items will print if at least one item on the ticket is included in the printing rule filter (next section)
3
Click Save

Filter Printer Rules

Add filters to only print specific ticket types, categories, products, or orders from specific devices.
1
Navigate to POS Settings > Printers
2
Click Edit next to your printing rule and press Edit Filters

3
Printing rules are ordered by priority. The ones at the top take priority, but multiples rules can be applied.
For example, you can set Filter by Ticket Type to For Here and then Filter by Category like Espresso. This means only products in the Espresso category on orders using a For Here ticket type will be printed.

Ticket Type

Print orders only from specific ticket types (For Here, To Go, Mobile, etc.)

Device Type

Print tickets only from specific Point of Sale devices (Main Register, Drive Thru, etc.)

Categories

Print products from specific categories only (Espresso, Breakfast, etc.)

Products

Print specific products only (Strawberry Matcha Latte, Mango Matcha Latte, Matcha Cookie, etc.)