Gift Card Basics

With Dripos, you can sell both digital and physical gift cards directly through your Point of Sale system. In addition, your customers can conveniently purchase digital gift cards themselves through the Dripos Order App or your store’s Order Website. Need to create one manually? You can also issue gift cards anytime through your Web Dashboard.

Create and Sell Gift Cards

Sell a Gift Card from the Point of Sale

Purchase Gift Cards on the POSSell a gift card directly from the Point of Sale during checkout.

Always add a phone number or email address to a gift card if possible.The phone number or email address should be the contact information of the individual receiving the gift card.

To sell a physical gift card, enter the Gift Card Number, which is a 12-16 digit unique PAN (Personal Authentication Number).Click Scan Card to utilize your tablet’s camera to scan a Code 128 barcode on the back of Dripos Compatible Gift Cards.To learn more about Dripos Compatible Gift Cards, click here

Schedule Send a Gift CardPurchase a gift card today and schedule a future date for the recipient to receive it.

Sell a Gift Card from the Order App

Purchase Gift Cards on the Order App

Sell a Gift Card from the Order Website

Purchase Gift Cards on the Order Website

Online Gift Card Store

Purchase Gift Cards from Online Gift Card PageEvery Dripos location has an online marketplace where customers can buy their shop’s gift cards - even outside of store hours!View and utilize your shop’s URL by substitute your shop’s name into the link below:https://order.dripos.com/[your-shops-slug]/gift-cardsView and edit your store slug here.

Create a Gift Card Manually from Web Dashboard

Manually Create Gift Cards from the Web Dashboard

Gift cards created from the web dashboard do not send a notification message to the recipient.Click Actions > Resend to send a manually created gift card to a recipient.

Gift cards created on the Web Dashboard will not show up in the gift card sales reports.

Manage Gift Cards

View Gift Card Balance and Activity

Navigate to Marketing > Gift Cards > View gift card > see Balance.View Activity Log for a list of all transactions associated with this gift card.

Adjust Gift Card Balance

Adjust Gift Card Balance on the Web Dashboard

Navigate to Marketing > Gift Cards > View gift card > Edit Gift CardTo increase a gift card balance, add an amount i.e, $15To decrease a gift card balance, enter a negative amount using a (-) sign i.e., -$10

Reload a Gift Card

Reuse a physical gift card by reloading it!Press the tribar in the upper left screen corner > Gift Cards > select gift card > Reload BalancePress the tribar in the upper left screen corner > Gift Cards > select gift card > Reload Balance

Delete Gift Card

Delete a Gift Card

Gift Card PAN IDs are locked and cannot be changed after a gift card is purchased.Gift cards can only be deleted from the Wed Dashboard.Navigate to Marketing > Gift Cards > View gift card > click Actions > Delete Gift Card

If a patron has purchased a gift card with a PAN ID that does not match their physical card, we recommend processing a new transaction using the correct PAN and deleting the previously issued gift card

Redeem Gift Cards

Physical Gift Cards

Physical gift cards can be redeemed upon checkout by clicking Gift Card on the payment method screen and using one of these methods: Click Scan to scan the barcode of the gift card. Search for a gift card by the PAN ID number. If a patron is checked in, their linked gift cards will appear at the top of the list.

Digital Gift Cards

Digital gift cards can be redeemed upon checkout by clicking Gift Card on the payment method screen and using one of these methods: Search for a gift card by the PAN ID number. If a patron is checked in, their linked gift cards will appear at the top of the list.

Gift Card Settings

View and edit all gift card settings from the Dashboard. Click the settings icon in the upper right corner > Settings > Gift Cards

Purchase & Format Settings

Set Text Message (Patron Name Unknown)

The text that a customer will receive when a gift card is created for them.

Max Length: Messages can be 512 Characters Text Tags: The following text consists of tags that can be used when editing your gift card text.

NOTES: The notes attached to this gift card.

BALANCE: The balance in dollars of the gift card.

URL: The url that can be used to view the balance of this gift card.

COMPANY_NAME: The name of the company attached to this location.

Once you’ve completed your edits, click Save to save your changes!

Set Text Message (Patron Unknown)

The text that a customer will receive when a gift card is created for them.

Max Length: Messages can be 512 Characters Text Tags: The following text consists of tags that can be used when editing your gift card text.

NOTES: The notes attached to this gift card.

BALANCE: The balance in dollars of the gift card.

URL: The url that can be used to view the balance of this gift card.

COMPANY_NAME: The name of the company attached to this location.

NAME: The name of the customer/patron.

Once you’ve completed your edits, click Save to save your changes!

Prompt to Link Unclaimed Gift Cards

When a patron is attached to a transaction, selecting an unclaimed gift card during checkout will prompt you to link it to their account.

Enable Gift Card Balance Updates on POS

If enabled, cashiers can update the balance of gift cards on the Point of Sale.Learn more about updating the balance of a gift card here.

Enable Gift Card Tipping

Allow patrons to add a tip when paying with Gift Cards.

Gift Card Formatting Settings

Set PAN ID Minimum Characters: Sets the minimum length required for gift card PAN IDs, blocking creation or reload of cards with shorter numbers.Set PAN ID Maximum Characters: Sets the maximum allowed length for gift card PAN IDs, preventing use of longer numbers for new or reloaded cards.Set Enabled PAN ID Characters: Set the allowed characters for a gift card number. This field is case-sensitive. (e.g. 1234567890 or abcdef). Leave this field blank to allow any characters.

Receipt Settings

Settings for receipts of gift card purchases

Preset Amount Settings

Choose default gift card amounts to be presented in the gift card purchasing menu on the POS. The cashier will be able to input a custom amount as well.

Custom Image Settings

Custom Gift Card Images

Create custom digital gift cards for your store!

Upload Images: Click Edit Images > Upload Images. Upload a file up to 10MB. Click Upload once you’re done.

Customize Gift Cards: Reorder the display of gift cards and enable/disable specific gift cards. Click Edit Images > Customize.

Reorder Images: Click on the three lines on the left most column and drag your image’s row to reorder them. Enable / Disable Images: Under the column labeled Enabled, select or disselect the checkboxes to enable or disable, respectively. Delete Images: To delete your uploaded images, click the red trashcan icon.

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Patrons

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