You can sell both digital and physical gift cards to your patrons on the Dripos Point of Sale. Patrons can buy digital gift cards themselves on either the Dripos Order App or Order Website . In addition, you can also manually create gift cards at any time on the Web Dashboard.

​
Create and Sell Gift Cards

Purchase Gift Cards on the POS

  1. Log on to the Point of Sale. Once signed in, click on the 3 line icon at the top left of the screen > Register:
  1. Click on the tag icon at the top of the register screen:
  1. Click on Gift Card button:
  1. A pop up will appear where you will need to enter the following information depending on the type of gift card being purchased: Recipient Phone Number or Recipient Email, Gift Card Number, Gift Card Note (optional), Amount, and Image.

If the gift card is Physical, you must enter the Gift Card Number, which is a 12-16 digit unique PAN (Personal Authentication Number). You can also include both the recipient phone number and a PAN in case a physical card is misplaced.

You can also click the blue Scan Card button to utilize your tablet’s camera to scan a Code 128 barcode on the back of Dripos Compatible Gift Cards.

To learn more about Dripos Compatible Gift Cards, click here

​
Edit Gift Cards

Edit Gift Card Amounts on the Web Dashboard

  1. Log on to the Web Dashboard. Once signed in, select Marketing > Gift Cards:
  1. Locate the gift card you wish to edit by entering either the PAN ID, Patron Name, or Patron Phone Number into the search bar at the top of the page. Once you have located the gift card, click View:
  1. Click Edit Gift Card in the top right corner:
  1. This will prompt a pop up to appear where you can edit the patron attached to a gift card, add or deduct from the gift card balance, and attach additional notes to the gift card:

To increase a gift card balance: Enter the amount you’d like to increase the card by.

To deduct from a gift card balance: Enter a negative sign (-) followed by the amount you’d like to deduct.

  1. Once you have finished making your desired modification, click Save.

​
Deleting Gift Cards

Gift Card PAN IDs are locked and cannot be changed after a gift card is purchased.

If a patron has purchased a gift card with a PAN ID that does not match the physical card that they have, we recommend running another transaction with the correct PAN, and deleting the previous gift card.

To delete a gift card, click into the gift card on the Wed Dashboard > click on the Actions buttons in the top right > select Delete Gift Card:

​
Redeem Gift Cards

Redeem a Gift Card on the POS

  1. Log on to the Point of Sale. Once signed in, click on the 3 line icon at the top left of the screen > click Register:

  1. Add items to the cart. Once you are ready to check out, click Charge.

  2. Once on the payment methods screen, click on the Gift Card button:

  1. This will prompt a pop-up to appear where you locate the gift card:

​
Manage Gift Cards

​
Check Gift Card Balance

Check Gift Card Balance on the Web Dashboard

  1. Log on to the Web Dashboard. Once signed in, select Marketing > Gift Cards:
  1. Locate the gift card you wish to edit by entering either the PAN ID, Patron Name, or Patron Phone Number into the search bar at the top of the page. Once you have located the gift card, click View:
  1. Once on the gift card’s information page, reference the balance field to view the current balance on the gift card:

​
Viewing Gift Card’s History

View Gift Card’s History on the Web Dashboard

  1. Log on to the Web Dashboard. Once signed in, select Marketing > Gift Cards:
  1. Locate the gift card you wish to edit by entering either the PAN ID, Patron Name, or Patron Phone Number into the search bar at the top of the page. Once you have located the gift card, click View:
  1. Once on the gift card’s information page, reference the Tickets section to view each ticket the gift card was used towards. For each ticket listed, you will be able to see the amount, location, order name, ticket type, ordering platform, and date created:
  1. To view more on any ticket listed, click on the View button to its right. You will then be re-directed to that ticket’s information page:

​
Gift Card Settings

  1. To get started, navigate to Shop Settings by clicking your profile icon in the top right of the Web Dashboard. Then click Settings.
  1. That should take you to a page that looks like this. Click on the Gift Cards tab, which should take you to this page.

Let’s break these down individually.

​
Customize Gift Card Text

This modal displays the gift card notification text that gets sent via text message or email when E-Gift Cards are purchased. Click Edit Settings, and it should bring up a modal that looks like this.

Max Length: Messages can be 512 Characters

Text Tags: The following text consists of tags that can be used when editing your gift card text.

NOTES: The notes attached to this gift card.

BALANCE: The balance in dollars of the gift card.

URL: The url that can be used to view the balance of this gift card.

LOCATION_NAME: The name of the current location.

COMPANY_NAME: The name of the company attached to this location.

NAME: The name of the customer/patron.

Once you’ve completed your edits, click Save to save your changes!

​
Generate Digital Gift Card PAN

If this setting is turned on, a barcode scanable identifier will be generated with every gift card purchased on the web or mobile app. For POS purchases, an ID will be generated if there is no gift card number entered.

​
Prompt to Attach Gift Cards

If this setting is enabled, selecting a gift card during checkout while a patron is attached will prompt you to link the gift card to that patron.

​
Gift Card Formatting Settings

Under gift card formatting settings, you can set an optional format to catch errors in gift card numbers. Set those requirements on this modal:

Gift Card Number Minimum Length: This setting allows you to set the minimum length for a gift card number. Setting this value will prevent you from creating new or reloading old gift cards with a gift card number that is shorter than his number.

Gift Card Number Maximum Length: This setting allows you to set the maximum length for a gift card number. Setting this value will prevent you from creating new or reloading old gift cards with a gift card number that is longer than his number.

Gift Card Number Characters: Set the allowed characters for a gift card number. This field is case-sensitive. (e.g. 1234567890 or abcdefghijklmnopqrstuvwxyz). Leave this field blank for any characters.

​
Custom Gift Card Images

We allow for custom gift card images to be uploaded in addition to preset gift card images.

Upload Images: To Upload an image, click Edit Images > Upload Images. This modal will appear, where you can upload a file up to 10MB. Click Upload once you’re done.

Customize Gift Cards: To reorder how gift cards are displayed, enable and disable images, or delete uploaded images, click Edit Images > Customize. This modal will appear:

Reorder Images: To reorder how gift card images are displayed, click on the three lines on the left most column, and drag your image’s row to reorder them.

Enable / Disable Images: Under the column labeled Enabled, select or unselect the checkboxes to toggle between those images.

Delete Images: To delete your uploaded images, click the red trashcan icon.

Was this page helpful?