To earn loyalty points, customers must input their phone number during the checkout process. Customers will automatically earn loyalty points if the products in their cart meet your loyalty system’s earning rules.See below for the various ways patron information can be inputted for an order:
S700 Card Reader Customers may input their phone number at any point throughout the checkout process from the S700 card reader by clicking Claim to claim points.
When a customer earns enough points for a reward, available rewards will automatically appear at checkout.
S700 Card ReaderAvailable Rewards Prompt: If enabled, customers will be prompted on the S700 card reader screen to redeem their loyalty rewards should they be eligible
View points earned and redeemed on an order from the transaction page
Dashboard
Click Sales > Transactions
Click View or the new tab icon to open a transaction’s page
View points earned and points redeemed on the transaction:
Point of Sale
Press the tribar in the upper left screen corner > Transactions
View loyalty points earned and redeemed on any specific transaction
After a transaction is complete, loyalty points earned and redeemed as well as the patron attached cannot be changed.Adjust the points on a patron profile by navigating to the tribar in the upper left screen corner > Patrons > search for the patron > Edit Patron Info > Points