Loyalty
Create Your Loyalty Program
Build your shop’s loyalty system with Dripos
💝 You choose how customers earn points and what they can redeem them for—customize rewards your way!
Enable Loyalty
Loyalty needs to be activated and configured in your system settings before it can be used.Enable Loyalty and Configure Settings
Enable Loyalty and Configure Settings
1
On the Dashboard click the Dripos logo in the upper right corner > Settings > Loyalty
2
Click Edit and configure the following settings:
Rewards Enabled = Yes Terminology: Determine the name of your loyalty earnings (points, stars, stamps, etc) Ignore Loyalty for Gift Cards as a Payment: If Yes, transactions purchased with a gift card will not earn loyalty points. Ignore Loyalty for Purchased Gift Cards: If Yes, the purchase of a gift card will not earn the patron loyalty points. Ignore Loyalty for Already Discounted Items: If Yes, purchases of already discounted items will not earn the patron loyalty points. One Earn Rule Per Payment:
- If Yes, only one earn rule will be applied per payment. The rule that generates the maximum amount of points will be applied.
- If No, the patron will earn the sum of the points for each satisfied earn rule.
3
Click save.
Create Earning Rules
How to Create Earning Rules
How to Create Earning Rules
1
On the Dashboard click Marketing > Loyalty
2
Click Rules and navigate to Earning Rules.Earning rules will determine how your customers earn loyalty points.
3
Click Add Rule
There is no limit to how many rules can be created.If loyalty settings are configured to only allow for one earn rule per payment, the rule that generates the maximum amount of points will be applied. Otherwise, the patron will instead earn the sum of the points for each satisfied earn rule.
Rule Name
Rule Name
Examples: 1x per Espresso, 1x per dollar spent, 2x per Latte
Point Amount
Point Amount
The amount of Points to be earned for this rule.
Earnings Type
Earnings Type
- Order Based: Earnings are accrued for each order at a flat rate per order.
- Product Based: Earnings are accrued based on orders of specific products.
- Category Based: Earnings are accrued based on orders of products in specific categories.
Earning Rate
Earning Rate
- Per Ticket: This rule will apply a constant number of Points for each order satisfying this rule. Points Amount will be the amount of points earned
- Per Dollar: Points Amount will be a multiplier. If Points Amount is 2, patrons will earn 2x Points for each dollar spent that satisfies this rule.
4
Examples
Click on each image to view
Order Based: The rule is 1 point earned per dollar spent in an order with no limits.Category Based: The rule is 1 point earned an any drink ordered from the Espresso menu category.Product Based: The rule is 1 point earned per Latte.
Order Based
Category Based
Product Based
If loyalty settings are configured to only allow for one earn rule per payment, this rule would only apply to one drink ordered. If disabled, the patron will earn points on all Espresso menu items in the order.
If loyalty settings are configured to only allow for one earn rule per payment, this rule would only apply to one latte in the order. If disabled, the patron will earn points on every latte in the order.
Create Redemption Rules
How to Create a Redemption Rule
How to Create a Redemption Rule
1
On the Dashboard click Marketing > Loyalty
2
Click Rules and navigate to Redemption Rules.Redemption rules will determine how your customers spend their loyalty points.
3
Click Add Rule
Reward Name
Reward Name
Examples: $5 off any drink, 10% an order
Points Amount
Points Amount
The amount of Points needed to redeem this reward.
Reward Type
Reward Type
- Discount Entire Sale: The discount amount will be applied to the order total.
- Discount Specific Product: The discount amount will only be applied to certain products.
- Discount Specific Category: The discount amount will only be applied to products of certain categories.
- Discount All Products: The discount will only apply to the most expensive product in an order. A maximum dollar value may be set so the discount does not exceed a certain amount.
Discount Type and Amount
Discount Type and Amount
- Dollar: Reward will be of a dollar amount, $5
- Percent: Reward will be of a percentage amount, 10%
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Examples
Entire Sale
Specific Product
Specific Category
All Products
Discount Entire Sale: The rule is 10% off an entire order if the customer has earned 10 loyalty points. The maximum discount to be given is $5. Discount Specific Product: The rule is a free latte if the customer has earned 20 loyaly points. The maximum discount to be given is $10. Discount Specific Category: The rule is $2 off any drink from the Espresso category if the customer has earned 15 loyaly points. Discount All Products: The rule is 50% off any product in cart if the customer has earned 10 loyalty points. The maximum discount to be given is $5 off a product.