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Coupons

Create generic or unique coupon codes that customers can apply to eligble purchases

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Generic Coupon Codes

What is a Generic Coupon Code?

A generic coupon code is a simple, reusable discount code that can be applied at checkout to save on an order. Unlike one-time or personalized codes, the same code can be shared and used by anyone who enters it.Example: WELCOME10 for 10% off your first order

How are Generic Coupons applied to orders?

Customers can enters the code during checkout online, or your barista can enter the coupon code at checkout on the POS. The system automatically applies the associated discount (like 10% off, $5 off, or a free item) to eligible purchases.
Create a Generic Coupon Code
1

Navigate to Coupon Page on Dashboard

Navigate to the dashboard > Marketing > Deals > Coupons > Create > Generic Code
2

Enter Coupon Information

Coupon Code

This will be the code itself that is applied to the order, i.e., WELCOME10, BOGO50, LATTE10.

Max Redemptions

The total number of times this coupon can be redeemed across all customers. If you don’t need a limit, set the maximum to 80,000 or higher.

Max Individual Redemptions

This setting controls how many times each customer can use a specific coupon. This is tracked when a customers checks in with their phone number or email at checkout. i.e., if the max individual redemptions is set to 1, each customer can only use that coupon once.
3

Complete Coupon Details

  • Name
  • Promotion Duration
  • Promotion Type
  • Discount Type
NameCoupon name for internal use only
4

Preview & Save

Preview all coupon details and click save to create. Coupons may be edited or deleted at any time.

Click View on a coupon

Click Edit Information or Actions

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Unique Coupon Codes

The intended use for a Unique Coupon Code is within Dripos’ Marketing Campaigns feature. Unique coupon codes are sent through automated text and email messages. When a message includes a coupon, a one-time code is generated for each customer, which can only be used once by that individual.
If a customer has an email and phone number on file, and receives an email and text message for the same campaign, the same unique one-time coupon will be sent to both platforms.
Create Unique Coupon Code
1

Navigate to Coupon Page on Dashboard

Navigate to the dashboard > Marketing > Deals > Coupons > Create > Unique Code
2

Complete Coupon Details

  • Name
  • Promotion Duration
  • Promotion Type
  • Discount Type
NameCoupon name visible to customers
3

Preview & Save

Preview and save the coupon once completed.
Add Unique Coupon Code to Marketing Campaigns When editing an email or text campaign, click Add Recipient Info and select the unique coupon to include. A placeholder will appear in the message body, showing where each customer’s unique coupon code will display. Learn more about creating marketing campaigns here.

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Apply a Coupon Code

Coupon codes can be applied to mobile orders or at the Point of Sale. Mobile Ordering To apply coupon codes to an order, customers must log in to the shop’s mobile ordering platform (app or website) using their phone number.
Point of Sale After adding the products to cart, proceed to checkout to apply the coupon. Press Charge > before collecting payment, press Coupons & Promotions in the upper right hand corner. Enter the coupon to apply it to cart. If necessary, press Back to see how the coupon applied to cart.

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Promotions

Promotions are discounts that can be applied to a qualifying order with a button.
Promotions do not automatically apply to cart. To have a discount apply automatically to cart when criteria is met, check out Rule-Based Discounts

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Create a Promotion

1

Navigate to Promotion Page on Dashboard

Navigate to the dashboard > Marketing > Deals > Promotions > Create Promotion
2

Add Promotion Information

  • Name
  • Promotion Duration
  • Promotion Type
  • Discount Type
NamePromotion name that will display on Point of Sale and mobile ordering platforms
3

Preview & Save

Preview all promotion details and click save to create. Promotions may be edited or deleted at any time.

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Apply a Promotion

Mobile Ordering To apply promotions codes to an online order, customers must log in to the shop’s mobile ordering platform (app or website) using their phone number.
Point of Sale After adding the products to cart, proceed to checkout to apply the promotion. Press Charge > before collecting payment, press Coupons & Promotions in the upper right hand corner. Select the promotion to apply it to cart. If necessary, press Back to see how the promotion applied to cart.
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