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Learn about accessing tickets and transactions in Dripos

Ticketing System Overview

Your resource to the only piece of software a coffee shop needs.

Dripos Guidebook

Dripos Guidebook ☕

Get Started with Dripos Onboarding

Learn to Import Files From Your Prior Systems

Importing your Data From Other POS Systems

Streamline your coffee shop operations with Dripos' comprehensive Order System.

Order System Overview

Learn how to set up your menu with the Dripos system

Menu Building Overview

Organize your shop's menu with categories

Category Basics

Learn how to organize your menu products into categories.

Attach Products

Learn how to attach tax rates to menu categories.

Attach Tax Rates

Learn how to set up schedules for when different menu categories appear on your order platforms

Scheduled Categories

Create and manage your shop's menu products

Product Basics

Learn how to create product-specific discounts.

Product Discounts

Learn how to configure products to be available only within a specific time frame.

Product Availability

Learn how to create custom products on the POS.

Custom Products

Customize your menu products with modifiers

Modifier Basics

Learn how to disable mobile ordering for a modifier.

Disabling Modifiers from Mobile Ordering

Learn how to rearrange the order that modifiers appear on  order platforms.

Rearrange Modifiers

Streamline and consolidate your menu with modifier dependencies

Modifier Dependencies

Learn how to properly tax your products through Dripos

Tax Rates

Learn how to create service fees and attach them to different ticket types, products, and orders

Service Fees

Quickly edit your menu on the Point of Sale with edit mode

Edit Mode on the POS

Edit Mode on the Point of Sale

Learn to create product and ticket discounts and apply them on the Point of Sale

Discount System Overview

Learn about different types of discounts you can create and apply on the POS.

Discount Basics

Discover how to edit and delete existing discounts.

Edit or Delete Discounts

Edit or Delete Discounts on the Web Dashboard

Learn how to quickly attach custom product discounts to your menu items.

Bulk Add Discounts

Bulk Add Discounts on the Web Dashboard

Discover how to discount gift cards on the POS.

Discounting Gift Cards

Learn about checking out on the Dripos POS as well as managing checkout on all platforms

Checkout Flow Overview

Understand your basic checkout flow on the POS

Checkout Basics

Use saved tickets to extend checkout on the POS

Saved Tickets

Learn how to assign barcodes to your products.

Barcodes

Tickets Types

Payment Types

Checkout Prompts

Customize and configure your shop's tipping options with Dripos

Tipping System Overview

Tipping Setup

Learn the basics of how tip pooling and splitting work on Dripos

Tip Splitting

Automatically calculate cash tip payouts owed to employees at the time of clock out

Tip Payouts

Use Auto-gratuity to charge an automatic tip amount after a certain threshold

Automatic Gratuity

Retrieve details of both current and past tickets

Ticket Basics

Manage your FOH bar and back of house workflows with Dripos Ticket Screens

Ticket Screen Basics

Learn about ticket screen management and settings

Ticket Screen Customization

Customize your Ticket Screen Settings

Manage website and mobile app ordering for your shop through Dripos

Mobile Ordering Overview

Set up your Coffee Shop's Mobile Ordering on Dripos

Set up Mobile Ordering Settings

Mobile Ordering Setup

Learn how to disable categories, products, and modifiers for mobile orders

Manage your Mobile Order Menu

Mobile Ordering Menu Management

Learn how to view and customize your shop's order website page and slug through Dripos

Order Website Customization

Discover how to prevent or add time onto orders with Weighted Queue Times.

Weighted Queue Time

Learn about QR Code Ordering enabled by Dripos

QR Codes for Mobile Ordering

Connecting Third-Party Ordering Platforms to Dripos

Third Party Ordering on Dripos

Familiarize yourself with the various Dripos Point of Sale platforms available on Dripos

Alternative POS Modes Overview

Learn how to continue to take payments even when your POS loses network connection

Offline Mode

Manage your tickets, take payments, and more right from your phone as an on the go POS

Dripos Go

Learn about using patron-facing displays at checkout

Front Facing Display (POS)

Front Facing Display Mode on the POS

Allow patrons to check themselves out with kiosk mode

Kiosk Mode

Explore features related to team building and management

Team Management Overview

Add and manage your employees with Dripos Team Features

Team Setup Overview

Create different roles for employees in the shop

Roles

Toggle which roles have access to different Dripos features

Permissions

Employee Role Permissions

Pin protect your POS settings to manage employee access to Dripos

Employee Pin Protected Settings

Create and track your employees on your Dripos Web Dashboard

Employees

Learn about the different kind of pay rates and earning types Dripos accommodates

Earnings Types and Pay Rates

Learn about scheduling your employees through Dripos

Scheduling System Overview

Scheduling Basics

Learn the different ways you can make scheduling easier in Dripos

Schedule Management

Learn how to view and manage your schedule as an employee of a Dripos Shop

Employee Guide - Scheduling

Allow your team to Clock In to Shifts to Create Time Cards

Time Clock & Time Cards System Overview

See breakdowns of employee's time worked with time cards

Time Cards

Time Clock

Use Dripos to keep track of employee paid or unpaid breaks

Breaks

Streamline the review process for employee time cards and requests with the Dripos Approval Center.

Approval Center Overview

Discover how to easily access the approval center from the Hub App

Mobile Approval Center

Access the Mobile Approval Center on the Hub App

Learn how to manage and auto-approve time cards and open shifts in the Approval Center

Approval Center Settings

Time Off Overview

Communicate with your employees with Dripos Team Messaging

Team Communication Overview

Learn about marketing capabilities available to you in Dripos

Marketing System Overview

Reward and keep track of loyal customers with Dripos Patrons

Patron System Overview

Discover how to create and edit patron accounts

Patron Basics

Discover how to view the order histories of your patrons

View Patron Transaction History

Manage the Addresses, Saved Cards, and Gift Cards attached to a Patron Account

Manage Patron Account Info

Reward loyal customers through Dripos loyalty

Loyalty System Overview

Discover how to create and edit your Loyalty rules

Loyalty Setup

Discover how to view, earn, and redeem loyalty points

Managing Loyalty Points

Learn about the types of gift cards compatible with Dripos

Gift Card System Overview

Learn all about creating and managing your gift cards

Gift Card Basics

Purchase Dripos-compatible gift cards through an official Dripos partner

Physical Gift Cards

Receive and view gift cards as a Dripos Patron

Patron Guide — Gift Cards

View your Dripos Gift Card as a Patron

Create promotions and coupons for your patrons to use

Promotion and Coupon System Overview

Send targeted text message campaigns to your patrons.

Text Marketing System Overview

Send targeted text message campaigns to your patrons

Text Marketing Basics

Learn about managing your text marketing credits and overall campaigns with subscriber lists and coupon promotions