Order System
Tickets
- Ticketing System Overview
- Ticket Basics
- Kitchen Display System
Checkout Flow
- Checkout Overview
- Checkout Basics
- Saved Tickets
- Barcodes
- Checkout Management
Mobile Ordering
Third Party Ordering
Saved Tickets
Use saved tickets to extend checkout on the POS
Creating saved tickets on the Dripos Point of Sale allows you to add information to a transaction without having to check out immediately. This feature is useful for a variety of workflows, such as drive-thrus, call-in or scheduled orders, and even keeping tabs.
With saved tickets, you can initially add products to a ticket and then conveniently access the ticket to check out and pay it off whenever needed.
Create Saved Tickets
Navigate to the POS, press the tribar in the upper left hand corner and select Register
Press either the saved tickets page icon and then New Order, or press the New Ticket + button on the right hand side
Fill out the required fields in the ticket; all tickets require a name at minimum
Press Create to save the order, then add products as normal
Press Save & Send to save the order to charge later
View and Manage Saved Tickets
Edit the ticket information, delete the ticket, or add more products to the ticket by following the steps below:
Navigate to the POS press the tribar in the upper left hand corner and select Register
Press the saved tickets page icon
This leads to the Saved Tickets screen. Saved tickets are ordered from oldest to newest.
To edit information on a saved ticket, press any ticket from the Saved Tickets screen.
On the right hand side, press the pencil icon to edit the ticket information.
Press the trash icon to delete the order.
Add more products to the saved ticket by adding to cart as usual and then pressing Save and Send or Save.
If editing, edit any information you would like (ticket type, name, phone number, etc.), and save again.
Check Out Saved Tickets
Navigate to the POS, press the tribar in the upper left hand corner and select Register
Press the saved tickets page icon
From the Saved Tickets screen, select the ticket you would like to charge
Press the Charge button in the lower right hand corner
Proceed through checkout flow as normal
Saved Ticket Settings
There are multiple setting that change how saved tickets can be used at the POS:
If Breakdown Saved Tickets is on, the saved tickets screen will be sorted into ASAP, Scheduled, and Past:
To turn on:
On the POS, press the tribar icon in the upper left hand corner and select the settings icon at the bottom of the screen
Press Global Ticket Options
Toggle Break down saved tickets on
If Default to Saved Ticket Screen is on, a blank saved order will appear after the last order is checked out. This may be helpful if you only used saved tickets in your workflow:
To turn on:
On the POS, press the tribar icon in the upper left hand corner and select the settings icon at the bottom of the screen
Press Device Ticket Options
Toggle Default to saved tickets screen on
If Save Patron when Creating a Saved Ticket is on, if a phone number isn’t recognized is entered in a saved ticket, the POS will prompt to save the patron.
To turn on:
On the POS, press the tribar icon in the upper left hand corner and select the settings icon at the bottom of the screen
Press Device Ticket Options
Toggle Save patron on Saved Ticket creation on
If Close Saved Tickets Model on Select is on, the saved tickets screen will close once a saved ticket is selected.
To turn on:
On the POS, press the tribar icon in the upper left hand corner and select the settings icon at the bottom of the screen
Press Device Ticket Options
Toggle Close Saved Tickets Modal on Select on
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