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Creating saved tickets on the Dripos Point of Sale allows you to add information to a transaction without having to check out immediately. This feature is useful for a variety of workflows, such as drive-thrus, call-in or scheduled orders, and even keeping tabs. With saved tickets, you can initially add products to a ticket and then conveniently access the ticket to check out and pay it off whenever needed.

Create Saved Tickets

1

Navigate to the POS, press the tribar in the upper left hand corner and select Register
2

Press either the saved tickets page icon and then New Order, or press the New Ticket + button on the right hand side
3

Fill out the required fields in the ticket; all tickets require a name at minimum
You can change a variety of information on this page about the ticket, including ticket type and time ticket is scheduled. You can also pre-authorize a card for immediate payment when charged, and leave a pre- authorized tip.
4

Press Create to save the order, then add products as normal
5

Press Save & Send to save the order to charge later
By saving the Save & Send button, the ticket will send to any ticket screens and print if you have printer connections. If you would like to avoid printing, press the Save Icon

View and Manage Saved Tickets

Edit the ticket information, delete the ticket, or add more products to the ticket by following the steps below:
1

Navigate to the POS press the tribar in the upper left hand corner and select Register
2

Press the saved tickets page icon
This leads to the Saved Tickets screen. Saved tickets are ordered from oldest to newest.
You can filter saved tickets by the device they originated on if you have multiple devices in your shop. Press the filter icon to do this.
To edit information on a saved ticket, press any ticket from the Saved Tickets screen.
3

On the right hand side, press the pencil icon to edit the ticket information.Press the trash icon to delete the order.
Any paid or partially paid orders cannot be deleted.
Add more products to the saved ticket by adding to cart as usual and then pressing Save and Send or Save.
If editing, edit any information you would like (ticket type, name, phone number, etc.), and save again.

Check Out Saved Tickets

1

Navigate to the POS, press the tribar in the upper left hand corner and select Register
2

Press the saved tickets page icon
3

From the Saved Tickets screen, select the ticket you would like to charge
4

Press the Charge button in the lower right hand corner
5

Proceed through checkout flow as normal

Saved Ticket Settings

There are multiple setting that change how saved tickets can be used at the POS:
If Breakdown Saved Tickets is on, the saved tickets screen will be sorted into ASAP, Scheduled, and Past:
To turn on:
1

On the POS, press the tribar icon in the upper left hand corner and select the settings icon at the bottom of the screen
2

Press Global Ticket Options
3

Toggle Break down saved tickets on
If Default to Saved Ticket Screen is on, a blank saved order will appear after the last order is checked out. This may be helpful if you only used saved tickets in your workflow:
To turn on:
1

On the POS, press the tribar icon in the upper left hand corner and select the settings icon at the bottom of the screen
2

Press Device Ticket Options
3

Toggle Default to saved tickets screen on
If Save Patron when Creating a Saved Ticket is on, if a phone number isn’t recognized is entered in a saved ticket, the POS will prompt to save the patron.To turn on:
1

On the POS, press the tribar icon in the upper left hand corner and select the settings icon at the bottom of the screen
2

Press Device Ticket Options
3

Toggle Save patron on Saved Ticket creation on
If Close Saved Tickets Model on Select is on, the saved tickets screen will close once a saved ticket is selected.To turn on:
1

On the POS, press the tribar icon in the upper left hand corner and select the settings icon at the bottom of the screen
2

Press Device Ticket Options
3

Toggle Close Saved Tickets Modal on Select on
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