Tipping
Automatic Gratuity
Use auto gratuity to charge an automatic tip amount on certain orders
Set up auto gratuity rules to apply to specific orders that meet a predetermined threshold.
Examples:
- If an order total is $50 or greater, automatically add 10% gratuity.
- If an order contains a specific product, automatically add 15% gratuity.
How to Create an Auto Gratuity Rule
How to Create an Auto Gratuity Rule
1
On the Web Dashboard, click Sales > Checkout Flow > Gratuity
2
Click Create Rule
3
Complete the following fields:
Gratuity Rule Name
Gratuity Rule Name
Label this rule
Type
Type
All: Apply rule to an entire orderProduct Based: Apply rule to specifc product(s)Category Based: Apply rule to specific categories
Threshold Type
Threshold Type
Count: Number of itemsDollar: Dollar amount to reach
Apply Threshold
Apply Threshold
If Threshold Type = Count, put the number of products to trigger this ruleIf Threshold Type = Dollar, put the dollar amount to trigger this rule
Gratuity Amount (Percent)
Gratuity Amount (Percent)
Add a numerical amount for what percentage gratuity will be added to an order
4
Click Save
5
Disable a rule
To disable an auto gratuity rule, click View into the rule page > Actions > Disable Rule