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Orders, Points & Gift Cards

Your Dripos account travels with your phone number, so your order history, loyalty points, gift cards, and saved cards are available wherever you order, whether that’s in the Order App or on a shop’s Order Website. This guide walks through how to manage each of them.
Your account is tied to your phone number. Logging in with the same phone number (or email) on either the Order App or the Order Website brings up the same order history, points, gift cards, and saved cards.

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View Past Orders and Reorder

You can look back at any order you’ve placed, pull up its digital receipt, or reorder the whole thing in a couple of taps.
1

Open the Orders page

Open the Order App and tap Orders.
2

Open a previous order

Tap any previous order to see its order summary.
3

View your receipt

In the order summary, tap View Receipt to open your digital receipt.
To reorder: On the same Orders page, tap Reorder on any past order. All of the items from that order are added to your cart and you’re taken straight to checkout.

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View Your Loyalty Points

You earn points automatically when the items in your order meet the shop’s loyalty rules, as long as your phone number is attached to the order.
1

Open the shop's order page

In the Order App, select the shop you want to order from to open its order page.
2

See your current points

At the top of the shop’s order page, you’ll see your current points balance for that shop.
3

Check available rewards

To the right, tap the shop’s Rewards. You’ll see which rewards you’re eligible for based on your points, ready to use at checkout.
You’ll also see your points and any available rewards at checkout once you’re signed in, where you can select a reward to apply it to your order.

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Check Your Gift Card Balance

Gift cards are tied to your account, so any gift card linked to your phone number is ready to view and use.
1

Open your account

Open the Order App and tap Account.
2

Tap Gift Cards

Select Gift Cards to see all of your gift cards, along with each card’s balance. No order required.
You’ll also see your linked gift cards at checkout when you’re signed in, ready to apply to your order.

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Check an Unlinked Gift Card (As a Guest)

If you’re not logged in, or the gift card isn’t tied to your phone number, you can still redeem it at checkout by entering the PAN ID (the number printed on the gift card). Its remaining balance will be applied to your order.

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Manage Saved Cards

You can view, add, and remove the payment methods saved to your account. Cards come in two types: saved payment methods (cards you entered directly) and linked payment methods (cards connected from another source).
1

Open your account

Open the Order App and tap Account.
2

Tap Payment

Select Payment to see your saved payment methods and linked payment methods.
3

Remove a card

Swipe right to left on the payment method you want to remove, then tap Delete (for a saved card) or Unlink (for a linked card).
4

Add a card

On the same page, tap Add Payment Method and enter your card details to save it to your account.
Removing a card only deletes it from your Dripos account for future orders. It does not cancel any order already placed with that card. If you were charged in error, contact the shop directly.

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Update Account Details

Where you edit a detail depends on the field: your Birthday can only be edited on the Order Website, your Name can only be edited on the Order App, and your Email can be updated in either place.
1

Open your account menu

On the shop’s order website, click your name in the top-right corner, then select My Account.
2

Click Edit

Click Edit at the top of the page.
3

Update your details

Edit the Birthday or Email attached to your account, then save.

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Still need help?

If something doesn’t look right, such as a missing gift card, points that didn’t apply, or a card you can’t remove, reach out to the shop you ordered from and they can help sort it out.