Team Communication Overview

Dripos Team Messaging allows for employees to communicate with one another and has powerful tools for managers to create group chats or send out announcements. You are able to customize chats to only include certain employees or roles, as well as enable unique settings such as sending read receipts.

Employee messaging can be accessed from either the Web Dashboard or the Dripos Hub App.

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Creating Team Chats

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Creating Team Chats on the Web Dashboard

1. Log on to the Web Dashboard. Once signed in, click on the chat icon in the bottom left of your screen:

2. This will prompt the employee messaging portal to appear. On the left, you can scroll and select different chats. Once a chat is selected, it will then display the right side. You can also utilize the search bar in the top left to search keywords and quickly locate chats:

3. To create a new chat from the web dashboard, click on the + icon in the top left:

4. That will bring up a blank chat on the right hand side of the modal. Click on the Participants tab to search and select additional employees that you’d like to add to the chat:

5. To quickly add employees attached to a specific role or home location, click on the Auto Rules tab at the top and apply you desired quick rules. You have the option to auto add employees from specific locations, roles, and departments, as well as auto-add employees that are set to work either today or tomorrow:

6. Once you have finished making your selections, click on the Save button in the bottom right:

5. You can then type your message and click Return to successfully send out the chat:

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Creating Team Chats on the Hub App

1. Click on the Messages tab at the very bottom of the screen:

2. Once on this page, you can search and scroll through your conversations, click on a chat to enter that chat’s page, and compose new chats:

3. To create a new chat, click on the compose icon in the top right of the page:

4. This will prompt a pop-up to appear. To add employees to a new chat, click on the plus icon in the top right corner > search and select the employees you wish to add to the chat:

5. Additionally, to quickly select all employees working on a particular day, as well as by location, department, or role, click on the Auto-Rules tab:

6. To utilize any of the quick rules, which group employees based off of the Dripos Scheduler, click on the Add button:

7. If adding by location, department, or role, a pop-up will appear. Here, tap on locations, departments or roles, and confirm they’re selected with the blue checkmark:

8. Once you’ve confirmed your desired recipients, close these tabs and compose your message. Click Return on your keyboard or Send to begin your conversation:

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Sending and Receiving Messages

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Sending Messages on the Web Dashboard

1. Log on to the Web Dashboard. Once signed in, click on the chat icon in the bottom left of your screen:

2. Locate and select your desired chat from the left sidebar > click on the text box in the bottom right corner to compose your message:

3. Once you have finished composing your message, simply click Return on your keyboard to send.

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Sending Messages on the Hub App

1. Click on the Messages tab at the very bottom of the screen:

2. Once on this page, click on a chat to enter that chat’s page:

3. Type your message at the bottom, and click return on your keyboard or send to send the message:

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Sending Images on the Web Dashboard

1. Log on to the Web Dashboard. Once signed in, click on the chat icon in the bottom left of your screen:

2. Locate and select your desired chat from the left sidebar > click on the image icon in the messaging modal:

3. You’ll then be prompted to select a file from your computer. Once uploaded, click on the Send button to have the image be sent in the chat:

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Sending Images on the Hub App

1. Click on the Messages tab at the very bottom of the screen:

2. Once on this page, click on a chat to enter that chat’s page:

3. Once here, click on the camera icon in the bottom left of the chat’s page.

4. This will prompt a pop-up to appear where you can either take a new photo or upload an existing photo:

5. Once you have taken or selected your desired photo, the image will automatically be sent in the chat:

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Downloading Images on the Hub App

1. Click on the Messages tab at the very bottom of the screen:

2. Once on this page, click on a chat to enter that chat’s page:

3. Once on the chat’s page, click on the image you wish to download:

4. This will pull up larger view of the image as well as some information on who sent it and when. To download the image, click on the download icon in the bottom left corner:

5. The image will then automatically be saved to your camera roll.

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Manage your Team Chats

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Add and Remove Employees from Chats on the Web Dashboard

1. Log on to the Web Dashboard. Once signed in, click on the chat icon in the bottom left of your screen:

2. Locate and select your desired chat from the left sidebar.
3. Once on the chat’s page, click on Options button in the top right corner > select View Employees:

4. This will prompt the following modal to appear:

5. Here, you can add employees by searching their names in the search bar and clicking Return. You can also remove employees by clicking on the Remove button to the right of any listed employee:

6. Once you have finished making your desired modifications to the employee chat participants, click Save:

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Add and Remove Employees on the Hub App

1. Click on the Messages tab at the very bottom of the screen:

2. Once on this page, click on the icons in the top right of the screen:

3. From here, click on the Edit button in the top right corner:

4. To add new employees to the chat, click on the + icon in the top right corner. To remove an employee from the conversation, click on the trash icon to the right of any listed employee:

5. You can also quickly edit the members within the conversation from the Auto-Rules section at the top of the screen:

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Leave an Employee Chat from the Web Dashboard

1. Log on to the Web Dashboard. Once signed in, click on the chat icon in the bottom left of your screen:

2. Locate and select your desired chat from the left sidebar.
3. Once on the chat’s page, click on Options button in the top right corner > select Leave Chat:

4. This will prompt a pop-up to appear. To confirm that you would like to leave that employee chat, click Confirm:

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Leave an Employee Chat from the Hub App

1. Click on the Messages tab at the very bottom of the screen:

2. Once on this page, click on the icons in the top right of the screen:

3. From here, click on the Leave button in the bottom right of the page:

4. This will prompt a pop-up to appear. To confirm that you would like to leave that employee chat, click Confirm:

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Customize Team Chats

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Edit Chat Names on the Web Dashboard

1. Log on to the Web Dashboard. Once signed in, click on the chat icon in the bottom left of your screen:

2. Locate and select your desired chat from the left sidebar > click on the Options tab in the top right of the chat.

3. Click Edit Name, and you’ll notice that the chat name will clear:

4. From here, enter a new name for the chat > click Return on your keyboard. The chat’s name will automatically update in both the left sidebar and the conversation name at the top:

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Edit Chat Names on the Hub App

1. Click on the Messages tab at the very bottom of the screen:

2. Once on this page, click on the icons in the top right of the screen:

3. On the next page, click on the pencil icon in the top left of the screen:

4. Here, input your new chat name, and click Return on your keyboard.

5. Your chat name will then automatically be updated:

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View Read Receipts on the Web Dashboard

Read receipts on Dripos Employee Communication allow for managers to make sure that announcements are being seen and acknowledged by employees.

1. Log on to the Web Dashboard. Once signed in, click on the chat icon in the bottom left of your screen:

2. Locate and select your desired chat from the left sidebar.

3. To view read receipts, click on a sent message.

4. This will then display the names of all employees that have seen the message below:

5. To expand that view, click on the blue text, which will pull up this modal. Here you can sort between employees who have read and not read that particular message:

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View Read Receipts on the Hub App

1. Click on the Messages tab at the very bottom of the screen:

2. Once on this page, click on a chat to enter that chat’s page:

3. To view read receipts, click on a sent message within a chat:

4. This will then display the names of all employees that have seen the message below:

5. To expand that view, click on the blue text, which will pull up this modal. Here you can sort between employees who have read and not read that particular message:

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Archiving Chats

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Archive Employee Chats on the Hub App

1. Click on the Messages tab at the very bottom of the screen:

2. Once on this page, click on a chat to enter that chat’s page:

3. From here, click on the icons in the top right of the screen:

4. On the next page, click the Archive icon in the bottom left corner:

5. This will prompt the following pop-up to appear. Click Confirm to officially archive the chat: