Kiosk Mode
Allow patrons to check themselves out with kiosk mode
Kiosk mode alters the appearance and functionality of the Dripos Point of Sale to cater to customers, allowing them to browse the Dripos menu and complete their purchases themselves.
Kiosk mode can be advantageous during shop events or to alleviate the workload on your staff during peak hours. Additionally, many customers find kiosk mode convenient for selling pre-made items.
Entering Kiosk Mode on the POS
- Log on to the Point of Sale. Once signed in, click on the 3 line icon at the top left of the screen > select the gear icon in the bottom right corner:
- Click on the Kiosk tab > turn the Enable Kiosk toggle on:
- Click on the Kiosk Order Ticket Type field > select the specific ticket type that orders placed in kiosk mode will be displayed as on the KDS:
- Click the Enter Kiosk Mode button at the bottom of the page.
Your regular register will then transition into kiosk mode, which is indicated by a customer facing screen with a customizable photo of your choosing, and a button staying Start Order:
Exiting Kiosk Mode on the POS
- Press the Start Order button:
- Under the Phone Number field on the next page, type your Kiosk Exit Pin:
- Click Enter:
Your POS will then revert back to your normal register screen:
Checking Out in Kiosk Mode on the POS
- Press the Start Order button:
- Type in your phone number > click Enter:
If your phone number already exists in the system, the POS will prompt the patron to confirm their identity:
If the customer phone number does not exist in the system, a pop-up will appear prompting them to enter information, and they will automatically be saved as a patron for your shop:
- Browse the menu and select your items by clicking an item and pressing Add to Cart:
- Once you are ready to begin the checkout process, click View Cart > select Proceed to Checkout:
- Move through the checkout flow as normal, and select a tip option:
- A confirmation screen will then appear, where you can also select a receipt option:
You will receive a text confirmation that your order was successful, and another when your order is ready.
- Press Done to start a new order. The Kiosk will then revert to the Start Order screen:
Adjust Kiosk Settings
Changing your Kiosk Exit PIN on the POS
- Log on to the Point of Sale. Once signed in, click on the 3 line icon at the top left of the screen > select the gear icon in the bottom right corner:
- Click on the Kiosk tab:
- Locate the Kiosk Exit PIN field at the bottom of the page. The default PIN will display, which is 120398. To change the PIN, simply delete the default and replace it with your desired PIN:
Changing Kiosk Photos on the Web Dashboard
- Log on to the Web Dashboard. Once signed in, click on the Dripos Logo in the top right corner > Settings > select the Devices tab on the far left:
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Under Devices in the left sidebar, click on the Kiosk Settings tab.
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Here, you will be able to see your current default Kiosk Logo and Kiosk Banner:
Your Kiosk Banner is displayed when you first start an order on the kiosk.
Your Kiosk Logo is displayed in the top left of the kiosk screen while you are browsing products.
- To edit either of these images, click Edit Logos in the top right corner:
- This will prompt a pop-up to appear where you can upload a file with your desired image. Once the file has uploaded, click Save:
Your new photos will now appear on the POS when in Kiosk Mode.
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