Front Facing Display Mode on the POS

The Dripos front facing display feature allows you to position your Point of Sale device to be customer facing, allowing your shop’s patrons to conveniently view their orders.

While the barista processes the transaction from the employee-facing side, the customer will have a clear view of their order items and total on the customer-facing side of the display. Additionally, the customer can use the display to redeem rewards and obtain a receipt.

In order to utilize the front facing display feature, you will need two tablets: your normal register tablet, which will act as the host device, and an additional tablet that will directly face your customers.

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Setup a New FFD Device on the POS

1. Log on to the Point of Sale. Once signed in, click on the 3 line icon at the top left of the screen > select the gear icon in the bottom right corner:

2. Click on the Front Facing Displays tab:

3. Click on the Make Display button at the bottom of the screen:

4. This will prompt a pop-up to appear where you will need to select your desired Host Device from the dropdown, and turn the Display is Enabled toggle on:

5. Once you have finished, click Save:

Your new display instance will then automatically appear on the POS front facing displays page:

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Entering and Exiting Front Facing Display on the POS

• ➡️ Entering Front Facing Display Mode
• ↩️ Exiting Front Facing Display Mode

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Using Front Facing Display Mode

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Checkout Flow

1. On your front facing display host device, click on the 3 line icon at the top left of the screen > click Register:

2. Add items to the cart. As the employee adds products to the cart on the register, they will appear for the patron to see:

3. Once the customer is ready to checkout the items in their cart, press Charge on the host device:

4. Proceed through checkout flow as normal on the host device. The products and total price will continue being displayed on the front facing display device.

5. After the payment has been collected, either the patron or the employee can select a receipt option:

6. After a receipt option is selected, the patron will see a confirmation screen on the front facing display device:

7. To revert back to the login/sign up screen on the front facing display device, the employee must press the New Order button on the host device:

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Linking Patron Accounts

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Link at the Start of Checkout

1. On the Front Facing Display device opening page, click on either the Log In or Sign Up button:

2. Enter in your phone number and press Next:

You will then see your name and current loyalty points displayed at the bottom of the screen:

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Link During Checkout

1. Begin adding items to the cart on the Front Facing Display device.

2. At any point, click the Attach Account button in the top right corner:

3. This will redirect you to the phone number entry screen. Enter your phone number to successfully attach your account:

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Redeeming Rewards on the Front Facing Display Device

1. On your front facing display host device, click on the 3 line icon at the top left of the screen > click Register:

2. Add items to the cart.

3. Once the customer is ready to checkout the items in their cart, press Charge on the host device:

4. When a patron possesses available rewards that can be used as a payment method, a pop-up will emerge on the front facing display device. If they would like to redeem rewards for the order, click Yes:

5. This will then direct you to the reward selection screen. Any rewards that are displayed in blue will be available to redeem:

6. Select your desired reward and complete the checkout process as normal.