Dripos now offers seamless integration with third-party delivery platforms, streamlining your coffee shop’s operations and enhancing your ability to reach more customers. Control every aspect of your orders without the need for multiple tablets. Follow this guide to learn about connecting your third-party ordering platforms to Dripos.

Benefits of Integration

Menu Synchronization: Automatically sync your Dripos menu with third-party delivery services.

Inventory Management: Third-party orders are integrated into Dripos’ inventory features, ensuring accurate stock tracking.

Order Consolidation: Receive all orders, including third-party deliveries, directly through your Dripos POS system and right into the Dripos ticket screen.

Report Consolidation: Keep track of all of your third-party sales and orders directly integrated in your reports

Simplified Operations: Eliminate the need for multiple tablets and printers for different delivery platforms.

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Getting Started

  1. Before being able to sync your third-party order platforms with Dripos, you must first have your third party accounts enabled. This means creating merchant accounts for each order platform you would like to integrate with Dripos.
    Make sure that you are live and active on each third party platform you wish to use. This means inputting any bank information, addresses, or other items are required by third parties
  2. Reach out to the Dripos Customer Support Line or support@dripos.com to request enabling third party integrations.

Once integrated, your Dripos menu will automatically sync with the third-party platforms. Any changes made to your menu on Dripos will sync directly to your Third-Party Platforms. This includes operating hours, item descriptions, images, and pricing.

Menu Builder:

Filter by Categories to enable third-party viewing

  1. Log into your Dripos Web Dashboard
  2. Navigate to the “Sales” Category
  3. Access your Menu
  4. Edit your Enabled Platforms to include Third Party

Or, get granular and filter by Products to enable Third Party viewing

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Pricing Adjustments

Use Dripos’ markup feature to adjust prices for third-party orders to account for delivery platform commissions and fees. You can find this setting on your Web Dashboard > Sales > Third Party Delivery

  1. Menu Percent Markup: Adjust the percent that you want the total menu prices to be marked up by
  2. Product Round Up: Cent amount you want to round to for products. For example, if your product costs $3.13 it will round up to $3.25 on your third party platforms.
  3. Modifier Round Up: Cent amount you want to round to for products. For example, a modifier is $0.63 it will round up to $0.75 on your third party platforms

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Order Consolidation with Third Party Ticket Types

  1. After integrating your third-party deliveries with Dripos, ticket types will automatically be created on your behalf after the first third-party order is placed.
  2. To filter and view sales from these ticket types, head to your Web Dashboard under Sales > Tickets.
  1. To Customize these ticket types, head to your Web Dashboard under Sales > Checkout Flow > Ticket Types. Here you can customize your third-party tickets the same way that you can customize other ticket types.
  1. Once enabled, you will now be able to see these tickets on your Kitchen Display System
  1. Additionally, you can add third party tickets to your printed make tickets and receipts

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Accessing Third-Party Order Reports

Dripos offers integrated reporting capabilities for third-party orders, allowing coffee shop owners to analyze their delivery performance alongside in-store sales. Here’s an overview of the reporting features for third-party integrations in Dripos:

Sales Summary and Payment Methods Report:

  1. Log into your Dripos Web Dashboard.
  2. Navigate to the “Reports” section.
  3. See Sales Summary and Payment Methods Report
  4. Compare your sales and payment types from each integrated third-party platform

Platform and Ticket Type reports

  1. Log into your Dripos Web Dashboard.
  2. Navigate to the “Reports” section.
  3. See Platform and Ticket Type Report
  4. Compare the number of orders and tickets from each platform

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Troubleshooting

  • To pause third-party ordering, disable mobile hours on your Web Dash or POS setting
  • To set separate hours for third-party ordering, navigate to shop hours on your Web Dashboard > Third Party Hours
  • If menu items aren’t syncing correctly, double-check your menu in Dripos and sync your menu in the Sales Category under Third Party Delivery.
  • For order discrepancies, ensure all platforms are properly connected and authorized.
  • Contact Dripos support for any persistent issues or questions about the integration.

By following these steps, you’ll be able to efficiently manage your third-party delivery orders through Dripos, streamlining your operations and increasing your profit margins

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