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Device Specific Settings

Navigate to the Point of Sale settings by pressing the tribar (≡) at the top left of the screen > settings icon (⚙️) below > Tickets

Kitchen Display Settings are specific to each Point of Sale device at your location. Want the same setup on multiple devices? Just customize each one individually to match your needs.

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Filter Settings

Use filtering to customize which categories, products, ticket types, and device orders appear on each KDS screen.

Filter KDS by Category

Select menu categories for the set device to display on ticket screens. Only the selected categories will display.

Filter KDS by Product

Select products you would like the set device to always display on ticket screens even if a category filter is active.

Filter KDS by Device

Select devices you would like the set device to display orders from on ticket screens. Only orders created from the selected devices will show.

Filter KDS by Order Type

Select the order types you would like the set device to display on ticket screens. Only the selected order types will show.

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Screen Settings

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Fire Ticket Settings

Choose when orders are sent to kitchen display screens and printers.

Checkout is complete (default)

Tickets appear on the Ticket screen as soon as the order is paid for.

Payment method is selected

As soon as a payment method is chosen (cash, card, etc.), the ticket will appear on the Ticket screen, even before payment is collected.

Order is named

Once an order is given a name—either through a Patron profile or a quick name entry—it will automatically appear on the Ticket screen.

Items added to cart

When a product is added to the cart, it will instantly appear on the Ticket screen—if it matches the selected filters.

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KDS Options

Configure various KDS options to customize how tickets are completed

KDS Display Prep Time: Chose how many minutes before a scheduled order time the ticket will appear on the kitchen display screen for preparation.

Show Ticket Timer: If enabled, a timer will appear on the KDS showing how much time has passed since the ticket was first created.

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Sound Options

When a new ticket appears on the set device’s KDS, set a sound to play on the device.