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Activate Mobile Order Platforms

To activate a location’s mobile ordering website and page on the Dripos Mobile Order app:
1

Navigate to the location’s Dashboard > click the settings icon in the upper right corner > click Settings
2

Scroll to the last setting, Advanced Settings > click Edit > enable Show Location on Mobile Website and App

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Customize Online Store

To view and edit the order website link:
1

On the Dashboard, click on the settings icon in the top right corner
2

Click on the Order Website tab on the left-hand side > click Edit to adjust the following fields:
  • Change Location URL
  • Change Company URL
  • Set Store Password
  • Change Store Image

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Change Location-Specific Order Website URL

1

The URL for a specific location’s mobile order website will be https://order.dripos.com/[Location_Slug]
2

To change the Location_Slug, edit the Location Slug field

This location's website would be https://order.dripos.com/The-Support-Cafe-Today

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Set Store Hours

  • Daily Store Hours
  • Hours Overrides

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Daily Store Hours

Set daily store hours to determine when customers can place mobile orders.
Store hours will automatically be set in the timezone of the shop address on file under My Shop > Shop. To manually set a different timezone, click Set Timezone.
1

On the Dashboard, click the settings icon in the upper-right corner > Shop Info > Hours
2

Click Edit and set daily store hours from open to close. Uncheck a day to mark the shop as closed all day > click Save

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Mobile Ticket Types

Create new ticket types specifically for mobile checkout. Existing ticket types, such as For Here or To-Go, can also be used at checkout. To create or adjust mobile ticket types, on the Dashboard click Orders > Ticket Types
Any existing ticket types, such as For Here or To-Go, can be enabled for checkout on the mobile ordering platforms:
1

On the Dashboard, click Orders > Ticket Types > click View on an existing ticket type > click Edit Information
2

Change Enable on Mobile to Yes > click Save
3

The ticket type will then appear as a Method (ticket type) for customers to select at checkout.
Create new ticket types that are only available for mobile checkout:
1

On the Dashboard, click Orders > Ticket Types > Create Ticket Type
2

Select Type

Select one of the two following options for Type:

Mobile

Standard mobile ticket type requiring payment (card, Apple Pay, Google Pay, gift card) before completing mobile checkout

Pay at Store

Allow customers place a mobile order without inputting a payment method at checkout, and instead pay at pickup.
3

Set Enabled on mobile = Yes > click Save
4

The ticket type will then appear as a Method (ticket type) for customers to select at checkout.
Enable text notifications for customers to receive when their order is received and when the order is ready for pickup.
Notifications are created per ticket type.
1

Navigate to Ticket Type

On the Dashboard, click Orders > Ticket Types > View Ticket Type
2

Edit Notifications

Scroll down to see Notifications > Edit Information
3

Enable/Disable Notifications

Select Yes or No enable or disable each notification type, respectively.
Write a custom message to your customers and utilize these variables to tailor the message to each customer automatically.
  • {{LOCATION}}: Automatically adds the name of the shop location
  • {{NAME}}: Automatically adds the name attached to the order
  • {{RECEIPT}}: Automatically adds a link to a digital order receipt
Add optional or required checkout prompts to mobile ticket types
1

Create new Checkout Prompt

On the Dashboard, click on Orders > Checkout Prompts > Create Prompt
2

Complete the following fields

Internal label for checklist prompt. Only visible from the Dashboard and Point of Sale
Customer-facing description of the answer needed for the checkout prompt
Select a minimum of one ticket type to apply this checkout prompt to
Select a minimum of one platform for this checkout prompt to be visible on. Select both Mobile and Web to apply this checkout prompt on the Order App and the Order Website, respectively
The customer-facing prompt question that will need an answer upon checkout.
Yes: Customers will not be able to complete checkout without answering the promptNo: The prompt is optional and checkout may be completed without answering the prompt
3

View an order's Checkout Prompt answer from the Tickets screen

4

View an order's Checkout Prompt answer from the Transactions page

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Mobile Ordering Settings

Review all mobile ordering settings before launching your mobile ordering platforms!
  • Web Dashboard
  • Point of Sale

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Configure Mobile Ordering Settings

Use Mobile Ordering settings to configure the best workflow for your shop.Navigate to the Dashboard > click on the settings icon in the top right corner > Settings > Mobile Ordering
Any changes made to these settings will automatically take effect across all mobile ordering platforms.
If set to Yes, orders will not be able to be placed through the order website and mobile app until set back to No
If set to Yes, customers will need to sign in with their phone number in order to place a mobile order.
If set to Yes, customers will be able to place orders on the order website and mobile app and be able to pick it up “as soon as possible”.
The soonest pickup time will be based on order estimate and weighted queue times (see more below).
In order for a mobile order to be placed, one of the following must be enabled: ASAP Orders or Scheduled Orders - or both.
If set to Yes, customers will be able to place a mobile order for pickup at a future time.
In order for a mobile order to be placed, one of the following must be enabled: ASAP Orders or Scheduled Orders - or both.
Allow customers to add notes to products on mobile and web ordering.
Currently UnavailableAllow customers to add notes to tickets on mobile and web ordering.
If set to Yes, customers can view the progress of their order.
Optional: Input the minimum cart total required (in dollars) to place a mobile order
If set to Yes, customers will be able to place a mobile order without inputting a payment method at checkout, and instead pay at pickup.A Pay at Store Ticket Type will need to be created as well.
Orders will appear within Saved Tickets screen on the POS until paid.
If set to Yes, the price of a product on the order website or mobile app can only be viewed if a customer clicks into the product.
Input the estimated amount of time (in minutes) that it will take for a mobile order to be ready for pickup.
Input the estimated amount of time (in minutes) that it will take for a delivery order to be delivered to the customer.
A delivery ticket type is required to utilize this setting.
Optional: Attach a disclaimer that will pop up on screen and must be acknowledged to continue scheduling an order for a future date.
A custom message to display on the receipt screen.
Enabling this setting will display the receipt custom message at the end of the receipt, rather than at the beginning.
Optional: A disclaimer that will appear on mobile ordering platforms that must be acknowledged before a patron submits their order.
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