Customer Facing Tipping
Learn how to customize tip options shown on the register, card reader, and Dripos ordering platforms
Tipping Types
Dripos enables shops to configure Regular Tipping and Small Ticket Tipping.
Regular Tipping allows you to set the default tip options shown to your shop’s customers.
Small Ticket Tipping adds flexibility to your tipping workflow by displaying a different set of tipping options to customers with smaller orders.
Tip settings can be updated at any time in the Web Dashboard and Point of Sale settings and automatically take effect across your shop.
Web Dashboard
Log in to the Web Dashboard and click on the Dripos icon at the top right corner > select Settings > Shop Settings > Tipping
Edit Regular Tipping settings
Tip options can be a percentage or dollar amount. To input a percentage, add the % symbol after entering the value.
Tips Enabled: If set to No, customers will not be able to tip.
Display No Tips Option: If set to Yes, a “No Tip” option will be displayed during checkout.
Tip Option 1, 2, 3: Input the first, second, and third value you would like displayed as tipping options during checkout.
Default Tip Value: Input the default tip option that will be pre-selected at checkout on the Order App and Order Website.
Edit Small Ticket Tipping settings
Tip options can be a percentage or dollar amount. To input a percentage, add the % symbol after entering the value.
Small Ticket Tipping Enabled: If set to Yes, tickets below a certain amount will be presented with different tipping options.
Display No Tips Option: If set to Yes, a “No Tip” option will be displayed during checkout.
Maximum Small Ticket Size: Tickets below this dollar amount will be presented with these small tipping options.
Small Ticket Tip Option 1, 2, 3: Input the first, second, and third value you would like displayed as small ticket tipping options during checkout.
Small Ticket Default Tip Value: Input the default small ticket tip option that will be pre-selected at checkout on the Order App and Order Website.
Web Dashboard
Log in to the Web Dashboard and click on the Dripos icon at the top right corner > select Settings > Shop Settings > Tipping
Edit Regular Tipping settings
Tip options can be a percentage or dollar amount. To input a percentage, add the % symbol after entering the value.
Tips Enabled: If set to No, customers will not be able to tip.
Display No Tips Option: If set to Yes, a “No Tip” option will be displayed during checkout.
Tip Option 1, 2, 3: Input the first, second, and third value you would like displayed as tipping options during checkout.
Default Tip Value: Input the default tip option that will be pre-selected at checkout on the Order App and Order Website.
Edit Small Ticket Tipping settings
Tip options can be a percentage or dollar amount. To input a percentage, add the % symbol after entering the value.
Small Ticket Tipping Enabled: If set to Yes, tickets below a certain amount will be presented with different tipping options.
Display No Tips Option: If set to Yes, a “No Tip” option will be displayed during checkout.
Maximum Small Ticket Size: Tickets below this dollar amount will be presented with these small tipping options.
Small Ticket Tip Option 1, 2, 3: Input the first, second, and third value you would like displayed as small ticket tipping options during checkout.
Small Ticket Default Tip Value: Input the default small ticket tip option that will be pre-selected at checkout on the Order App and Order Website.
Point of Sale
Navigate to Point of Sale Settings
Log in to the Point of Sale. Press the tribar (≡) at the top left of the screen. Press the settings icon (⚙️)
Edit Tipping Settings
Navigate to the Tipping section
Enable Tipping: If turned off, customers will not be able to tip.
Reader Tipping: This setting should only be turned on if your shop is using the older WisePOS E card reader (black).
Allow Tipping on Auto-Gratuity: If turned on, customers will be able to tip regardless of whether auto-gratuity has been applied.
Tipping Mode:
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After Payment will display tip options after payment has been taken for a transaction.
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Before Payment will display tip options before payment has been taken for a transaction. This will appear after a payment method is selected.
Input your Tip Button Amounts
Tip Option 1, 2, 3: Input the first, second, and third value you would like displayed as tipping options during checkout.
Enable Small Ticket Tipping
To enable Small Ticket Tipping, turn the setting toggle on
Maximum Small Ticket Size: Tickets below this dollar amount will be presented with different tipping options.
Small Ticket Tip Option 1, 2, 3: Input the first, second, and third value you would like displayed as small ticket tipping options during checkout.
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