Customer Facing Tipping
Learn how to customize tip options shown on the register, card reader, and Dripos ordering platforms
Tipping Types
Dripos enables shops to configure Regular Tipping and Small Ticket Tipping.
Regular Tipping
Default tip options shown to your shop’s customers
Small Ticket Tipping
Adds flexibility to your tipping workflow by displaying a different set of tipping options to customers with smaller orders
Tip settings can be updated at any time in the Dashboard and Point of Sale settings and automatically take effect across your shop.
Dashboard
Log in to the Dashboard and click on the Dripos icon at the top right corner > select Settings > Tipping
Regular Tipping settings
Tip options can be a percentage or dollar amount. To input a percentage, add the % symbol after entering the value.
Enable Tipping: If enabled, choose default tip amounts to be presented to the customer during checkout.
Enable No Tip Option for Mobile Ordering: If enabled, a No Tip option will appear on the mobile ordering checkout page.
Set Tip Option 1, 2, 3: Amounts can either be percentages (add the % character to the end of the amount) or dollar amounts. In addition to these amounts, customers can select a custom option.
Set Default Online Tip: If enabled, a default tip amount will be set for online orders, overriding preset options
Small Ticket Tipping settings
Tip options can be a percentage or dollar amount. To input a percentage, add the % symbol after entering the value.
Small Ticket Tipping Enabled: If enabled, tickets with smaller total dollar amounts will be presented with different tipping options than than regular tickets.
Set Maximum Small Ticket Amount: Tickets below this dollar amount will be presented with small ticket tipping options.
Set Small Ticket Tip Option 1, 2, 3: Amounts can either be percentages (add the % character to the end of the amount) or dollar amounts. In addition to these amounts, customers can select a custom option.
Set Default Online Small Ticket Tip: If enabled, a default small ticket tip amount will be set for online orders, overriding preset options
Autogratuity
Allow Tipping on Auto-Gratuity: If enabled, customers will be able to select a tip regardless of whether auto-gratuity has been applied.
Dashboard
Log in to the Dashboard and click on the Dripos icon at the top right corner > select Settings > Tipping
Regular Tipping settings
Tip options can be a percentage or dollar amount. To input a percentage, add the % symbol after entering the value.
Enable Tipping: If enabled, choose default tip amounts to be presented to the customer during checkout.
Enable No Tip Option for Mobile Ordering: If enabled, a No Tip option will appear on the mobile ordering checkout page.
Set Tip Option 1, 2, 3: Amounts can either be percentages (add the % character to the end of the amount) or dollar amounts. In addition to these amounts, customers can select a custom option.
Set Default Online Tip: If enabled, a default tip amount will be set for online orders, overriding preset options
Small Ticket Tipping settings
Tip options can be a percentage or dollar amount. To input a percentage, add the % symbol after entering the value.
Small Ticket Tipping Enabled: If enabled, tickets with smaller total dollar amounts will be presented with different tipping options than than regular tickets.
Set Maximum Small Ticket Amount: Tickets below this dollar amount will be presented with small ticket tipping options.
Set Small Ticket Tip Option 1, 2, 3: Amounts can either be percentages (add the % character to the end of the amount) or dollar amounts. In addition to these amounts, customers can select a custom option.
Set Default Online Small Ticket Tip: If enabled, a default small ticket tip amount will be set for online orders, overriding preset options
Autogratuity
Allow Tipping on Auto-Gratuity: If enabled, customers will be able to select a tip regardless of whether auto-gratuity has been applied.
Point of Sale
Navigate to Point of Sale Settings
Log in to the Point of Sale. Press the tribar (≡) at the top left of the screen. Press the settings icon (⚙️)
Edit Tipping Settings
Navigate to the Tipping section
Enable Tipping
If disabled, customers will not be able to tip on their order
Allow Tipping on Auto-Gratuity
If enabled, customers will be able to tip regardless of whether auto-gratuity has been applied.
Enable Small Ticket Tipping
If enabled, small ticket tipping will take place effective immediately
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Set Maximum Small Ticket Amount: Tickets below this dollar amount will be presented with small ticket tipping options.
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Set Small Ticket Tip Option 1, 2, 3: Amounts can either be percentages (add the % character to the end of the amount) or dollar amounts. In addition to these amounts, customers can select a custom option
Tipping Mode
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After Payment will display tip options after payment has been taken for a transaction.
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Before Payment will display tip options before payment has been taken for a transaction. Tipping will appear after a payment method is selected.