Use the Tickets screen to view all incoming tickets or customize the Tickets screen to only display mobile ticket types:
View All Tickets
View Mobile Tickets
Kitchen Display Screen settings are specific to each device. Every tablet using Dripos should be logged into using a different device name. See here for how to create a new device.
1
Navigate to Device Ticket Options
On the Point of Sale tablet using the Kitchen Display Screen, press the tribar in the upper left screen corner > press the Settings button > scroll down to Device Ticket Options
2
Filter by Ticket Type
Scroll down to Display Tickets - By Type and select the ticket types that will display on this Kitchen Display Screen.
If additional filter are set on this KDS (By Category or By Products), you may risk missing a mobile order if the products ordered do not fall into those filters.
Filtering By Device will automatically disclude mobile ticket types from the KDS.
Set Allow Scheduled Orders to Yes to allow customers to schedule orders for future pickup.
Scheduled Orders will live in their own tab on the Tickets page to view until it is time to prep the order, to which it will then move to the Kitchen Display Screen screen to start.
1
On the Tickets screen, press Scheduled Orders to see all scheduled orders for the future.
2
Scheduled Orders will automatically move to the Kitchen Display Screen when it is time to start prepping the order (Scheduled Pickup Time minus the Order Estimate Time in minutes)
Order estimate time is 15 minutes. An order is placed at 9:00AM and is scheduled for pickup at 3:00PM. The order will move from the Scheduled Orders page to the Kitchen Display Screen at 2:45PM.
3
To move a Scheduled Order to the Kitchen Display Screen sooner, press the Scheduled Orders tab > press the order > scroll down and press Start Ticket
Scheduled orders will print upon creation.
An order is placed at 9:00AM and is scheduled for pickup at 3:00PM. The order will print at 9:00AM.
To reprint a ticket:
1
Press the ticket on the Kitchen Display Screen
2
Press Print Make Ticket or Print Receipt depending on your printer setup
