Product Basics

You are able to create products and add them to your shop’s menu through both the Dripos Web Dashboard and Point of Sale. In your general menu, products are grouped and organized by categories.

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Creating Products

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Create Products on the Web Dashboard

1. Log on to the Web Dashboard. Once signed in, select Sales > Menu > click on the Products tab on the far left:

2. Click on the Create Product button in the top right corner:

3. Once on this page, you will need to fill in the following information:

Product Name: Input what you would like the product to be named and displayed as on your menu.

Product Category: From the dropdown menu, select the category in which you would like to place the product.

Product Description (Optional): Here, you have the option to include a short description of your product.

Product Image: Here, you have the option to upload an image of the product that will display on all of your shop’s ordering platforms.

Preset Image: Here, you can select a preset image that will display next to the product on all of your ordering platforms.

Platforms: Here, select which of your ordering platforms you want the product to be enabled on by setting them to yes. You can select for the following platforms: POS, Mobile, Kiosk, and Third Party.

Tax Disabled: If set to yes, this product will not be taxed.

Tax Override: If set to yes, taxes will be applied to this product even if it is ordered with a tax disabled order type.

One Click: If you select yes, selecting this item on the POS will automatically add it to the cart.

Auto Complete Product: If you select yes, when this item is purchased, it will not appear on the ticket screen.

Color Background for the POS: Here, you have the option to select an icon that will display on the register screen of the POS. The icon will have the selected background color and a two-letter abbreviation of the product.

Require Advanced Notice: If you select yes, this will indicate that the product will require advanced notice before ordering. You will then need to specify the number of days notice to be given to order this product in the box below.

Minimum Quantity: Here, you can input the minimum quantity of this product that must be ordered for mobile and web orders. If you do not want a minimum quantity for the product, leave this field blank.

Maximum Quantity: Here, you can input the maximum quantity of this product that can be purchased in a single mobile or web order. If you do not want a maximum quantity for the product, leave this field blank.

Preparation Instructions: Here, you have the option to attach preparation instructions for the cooks/baristas to see when making the product. These instructions will be displayed on printed make tickets that include this product.

Is Alcohol: If you select yes, this will indicate that the product contains alcohol.

4. Once you have filled in all of the required fields, click Create in the bottom right corner:

5. The product will then automatically be added into the system and will display at the top of your product list:

6. You will then need to add a price to the product. To do this, click on the $0.00 button in blue under the product’s respective price column:

7. This will prompt a pop-up to appear where you will need to input the following information:

Pricing Type: Here, select from the dropdown which pricing type you would like to have for your product. This will determine how the price of the product will be calculated.

There are four different pricing type options:

1. Fixed Pricing: If selected, the price of the product will be a fixed rate.

2. Sized Pricing: If selected, you will need to set up multiple sizes that will influence the base price of the product.

3. Variable Pricing: If selected, the price will be selected at checkout on the POS.

4. Weight Pricing: If selected, the price of the product will depend on its weight.

Product Price: This is the price in dollars that you’d like your product to be sold for.

8. Once you have finished filling in these fields, click Save in the bottom right corner:

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Create Products on the POS

1. Log on to the Point of Sale. Once signed in, click on the 3 line icon at the top left of the screen > Register:

2. Click on the Edit Mode button in the bottom right corner:

3. From here, click on the Add New Product button:

4. Once on this page, you will need to fill in the following fields:

• Product Name: Input what you would like the product to be named.

• Product Category: Select from the dropdown which category you would like the product to be in.

• Product Description (Optional): Here, you have the option to include a short description of your product.

• Mobile Enabled: If this toggle is turned on, customers will be able to order this product on your mobile ordering app and website.

• Kiosk Enabled: If this toggle is turned on, customers will be able to order this product on kiosks.

• Point of Sale Enabled: If this toggle is turned on, the product will be displayed on your POS for your customers to order in-person.

• Third Party Enabled: If this toggle is turned on, the product will be displayed on your connected third party order websites for your customers to order.

• One Click: If this toggle is turned on, clicking on this product on the POS will add it directly to the cart without opening the modifiers screen.

• Is Alcohol: If this toggle is turned on, the product will be tagged as alcohol.

• Auto Complete Product: If this toggle is turned on, the product will be automatically completed upon purchase, and will never appear on the ticket screen.

• Require Advanced Notice: If this toggle is turned on, the product will require advanced notice when ordering. You will then need to specify the number of days notice be given to order this product in the box below.

5. Once you have finished filling in the required fields on this page, click Next:

6. You will then be taken to the pricing information page, where you will need to fill in the following information:

Product Pricing: Select from the dropdown which pricing type you would like to have for the product. This will determine how the price of the product will be calculated:

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There are four different pricing type options that you can select from:

1. Fixed Pricing: If selected, the price of the product will be a fixed rate.

2. Sized Pricing: If selected, you will need to select which of your existing size options you would like this product’s price based on.

3. Variable Pricing: If selected, the price will be selected at checkout on the POS. Additionally, you will also need to set a base price for this product.

4. Weight Pricing: If selected, the price of the product will depend on its weight.

Tax Rates: Select which of your already existing tax rates you would like to apply to this product from the list below.

Disable Tax: If this toggle is turned on, the product will not be taxed.

7. Once you have finished filling in these fields, click Next:

8. You will then be taken to the logo page, where you will need to select a logo for the product from any of the presets listed, or upload an image from your device by clicking on the Tab to change image + button:

9. At the bottom of this page, you also have the option to select an icon that will display next to the product on the POS register:

10. Once you have finished making your selections, click Create:

The product will then automatically be added to your menu and will be available to purchase on all of its enabled platforms.

11. Once the product has been added, you can click on it again to edit its Name, Category, Image, Mobile Ordering settings, Kiosk settings, and One Tap Add to Cart setting:

12. Once the product is good to go, you can get out of edit mode by clicking Exit in the bottom right corner:

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Editing Products

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Edit Products on the Web Dashboard

1. Log on to the Web Dashboard. Once signed in, select Sales > Menu > click on the Products tab in the far left:

2. Find the product you wish to edit and click on the Quick Edit button:

3. This will prompt a pop-up to appear where you can modify the following fields: Name, Product Category, Description, Product Image, POS Enabled, Mobile Enabled, Kiosk Enabled, Third Party Enabled, Tax Disabled, Tax Override, One Click, Auto Complete Product, Color Background for POS, Require Advanced Notice, Minimum Quantity, Maximum Quantity, Preperation Instructions, Is Alcohol, and Product Tags:

4. Once you have finished making your desired edits, click Save.

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Edit Products on the POS

1. Log on to the Point of Sale. Once signed in, click on the 3 line icon at the top left of the screen > Register:

2. Click on the Edit Mode button in the bottom right corner:

3. Once you have entered edit mode, click on the product you want to edit.

4. Once on the product’s page, you will be able to modify the following fields: Product Name, Product Category, Product Description, Product Image, Mobile Enabled, Kiosk Enabled, and One Tap Add to Cart setting:

5. Once you have finished making your edits, click Save Product in the top right corner:

6. Once you have done this, you can get out of edit mode by clicking Exit in the bottom right corner:

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Attach Modifiers to Products

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Attach Modifiers to Products on the Web Dashboard

1. Log on to the Web Dashboard. Once signed in, select Sales > Menu > click on the Products tab on the left hand side:

2. Locate the product you wish to attach a modifier to > click View:

3. Once on the product’s page, scroll down to the bottom of the page > select the Modifiers tab > click on the + Add Modifer button:

4. Next, select which type of modifer you want to add to the product:

Global Modifier: This type of modifier is created outside of individual products and can be applied to any products.

Custom Modifier: This type of modifier is specific to each product, and can not be applied to other products.

5. Once you have finished, click Save:

6. The modifier will then display under the Modifiers section of the product’s page:

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