Ticket types are tags attached to each order that help employees determine where an order is coming from, and how it should be fulfilled. Ticket types may also be referred to as Order Types when navigating on the Point of Sale.

Upon creating your Dripos account, four ticket types will automatically be created: Mobile, For Here, To-Go, and Delivery (if applicable).

In addition to these four order types, you are able to create different ticket types on the Dripos Web Dashboard that will then be available for your employees and customers to select when placing an order on either the POS, Order Website , or Order App.

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View Existing Ticket Types

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Via the Web Dashboard

  1. On the Web Dashboard, go to Sales > Checkout Flow> select the Ticket Types tab on the left hand side:
  1. Once on the Ticket Types page, you will be able to see all of your already created ticket types, including their Name, Type, Status, Date Created, and Date Last Updated:

If the status of a ticket type is listed as Disabled, this means it will not appear under the order types screen on the POS.

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Via the POS

  1. Log on to the Point of Sale. Once signed in, click on the 3 line icon at the top left of the screen > select the gear icon in the bottom right corner:
  1. Click on the Checkout Screens tab:
  1. Once on this page, turn the Show Order Type Screen toggle on if you would like the order type to be selected by employees or patrons when beginning the checkout process:

If the Show Order Type Screen toggle is turned on, a ticket type will need to be selected upon beginning the checkout process:

  1. After completing the checkout process, orders will show up on the ticket screen with their corresponding ticket type tag and color:
  1. In addition, on the Transactions tab of the Point of Sale, clicking on a ticket will reveal more detailed order information, including the ticket type:

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Via the Order Website

  1. Once signed in to your patron account, add items to the cart > select the cart icon at the top right of the screen > select Checkout:
  1. Once on the checkout page, all of your existing mobile enabled ticket types will be listed under the Method section for your customers to select:

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Via the Order App

  1. Once signed into your patron account, add items to the cart > select the cart icon at the bottom right of the screen > select Proceed to Checkout:
  1. Once on the checkout page, all of your existing mobile enabled ticket types will be listed at the very top of the page for your customers to select:

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