Order System
Menu
Tickets
- Ticketing System Overview
- Ticket Basics
- Kitchen Display System
Checkout Flow
- Checkout Overview
- Checkout Basics
- Saved Tickets
- Barcodes
- Checkout Management
Mobile Ordering
Third Party Ordering
Modifier Basics
Customize your menu products with modifiers
Modifiers allow you to customize a product through add-ons or modifications.
Modifiers can either be global and added to multiple products or custom made for one individual product.
Global Modifiers
Global modifiers can be applied to multiple products at once.
When a global modifier is edited or deleted, it will be edited or deleted, respectively, across all products using this modifier.
On the Web Dashboard, click Sales > Menu > Modifiers > Create Modifier
Pricing Global Modifier
Pricing modifiers change the base price of products.
Best used if an entire category follows the same pricing structure, i.e., Sandwiches are all sold either by the half or by the whole
Fill out the following fields:
Name: i.e., Sandwich Prices
Internal Tag: If two modifiers have the same name, this is used to uniquely identify them. This name is not displayed on the POS.
Modifier Multiples: If Yes, modifier multiple will have the modifiers of this product multiplied by the amount inputted
Default Option: Create options first, then select a default option if applicable
Required: If Yes, product cannot be added to cart until a modifier option is select
Mobile Enabled: If Yes, modifier group will be available on mobile ordering platforms
Add Options
Click Add Option to add a single option. There is no limit to the number of modifier options that can be added.
Name: i.e., Half Sandwich
Price: Cost of modifier to add on to base price of product
Enabled: If Yes, this modifier option will be available for ordering on all platforms
Pricing Global Modifier
Pricing modifiers change the base price of products.
Best used if an entire category follows the same pricing structure, i.e., Sandwiches are all sold either by the half or by the whole
Fill out the following fields:
Name: i.e., Sandwich Prices
Internal Tag: If two modifiers have the same name, this is used to uniquely identify them. This name is not displayed on the POS.
Modifier Multiples: If Yes, modifier multiple will have the modifiers of this product multiplied by the amount inputted
Default Option: Create options first, then select a default option if applicable
Required: If Yes, product cannot be added to cart until a modifier option is select
Mobile Enabled: If Yes, modifier group will be available on mobile ordering platforms
Add Options
Click Add Option to add a single option. There is no limit to the number of modifier options that can be added.
Name: i.e., Half Sandwich
Price: Cost of modifier to add on to base price of product
Enabled: If Yes, this modifier option will be available for ordering on all platforms
Add-On Global Modifier
Add-on modifier is a selection that adds on to the base price of a product, i.e., milk choice, syrup options, extra shot
Fill out the following fields:
Name: i.e., Syrups
Internal Tag: If two modifiers have the same name, this is used to uniquely identify them. This name is not displayed on the POS.
Modifier Type:
- Single Select: Customers can only select one option (i.e, 1 pump of raspeberry syrup)
- Single Select with Quantity: Customers can select only one option but can change the quantity of that option (i.e., 4 pumps of raspberry syrup)
- Multi-Select: Customers can seelct multiple options (i.e., 1 pump of raspeberry syrup and 1 pump of white chocolate)
- Multi-Select with Quantity: Customers can select multiple options and change the quantity of that option (i.e., 4 pumps of raspeberry syrup and 2 pumps of white chocolate)
Default Option: Create options first, then select a default option if applicable
Required: If Yes, product cannot be added to cart until a modifier option is select
Mobile Enabled: If Yes, modifier group will be available on mobile ordering platforms
Add Options
Click Add Option to add a single option. There is no limit to the number of modifier options that can be added.
Name: i.e., raspberry syrup
Price: Cost of modifier to add on to base price of product
Enabled: If Yes, this modifier option will be available for ordering
Once a global modifier is created, it can be added to products.
Pricing Global Modifier
Add from Modifier Page
Find the modifier on the Web Dashboard under Sales > Menu > Modifiers > View Modifier
Scroll to the bottom of the modifier’s page to add a product by clicking Add Product
Add from Product Page
Find the product on the Web Dashboard under Sales > Menu > Products > View product
Scroll to the bottom of the product’s page > Pricing > select Sized Pricing > Pre-Made Modifier > select one Modifier > Add
Pricing Global Modifier
Add from Modifier Page
Find the modifier on the Web Dashboard under Sales > Menu > Modifiers > View Modifier
Scroll to the bottom of the modifier’s page to add a product by clicking Add Product
Add from Product Page
Find the product on the Web Dashboard under Sales > Menu > Products > View product
Scroll to the bottom of the product’s page > Pricing > select Sized Pricing > Pre-Made Modifier > select one Modifier > Add
Add-On Global Modifier
Add from Modifier Page
Find the modifier on the Web Dashboard under Sales > Menu > Modifiers > View Modifier
Scroll to the bottom of the modifier’s page to add a product by clicking Add Product
Add from Product Page
Find the product on the Web Dashboard under Sales > Menu > Products > View product
Scroll to the bottom of the product’s page > Modifiers > Add Modifier > Global Modifier > select one modifier > Add
Edit a global modifier from a product’s page or the modifier’s page.
When a global modifier is edited or deleted, it will be edited or deleted, respectively, across all products using this modifier.
Edit from Modifier Page
Find the modifier on the Web Dashboard under Sales > Menu > Modifiers > Edit Modifier
Edit from Product Page
Find the product on the Web Dashboard under Sales > Menu > Products > View product
Scroll to the bottom of the product’s page > Modifiers > Edit Global Modifier
Find the product on the Web Dashboard under Sales > Menu > Products > View product
Scroll to the bottom of the product’s page > Modifiers > Edit Global Modifier
Click Remove
Find the modifier on the Web Dashboard under Sales > Menu > Modifiers > Edit Modifier
Click Delete
Custom Modifiers
Custom Modifiers are made for one specific product.
Changes made to this modifier will only ever affect the product it is attached to.
To make a modifier for multiple products to use, see Global Modifiers above.
Select Product
Find the product to add a modifier to on the Web Dashboard under Sales > Menu > Products > View product
Add Custom Modifier
Scroll to the bottom of the product’s page > Modifiers > Add Modifier > Custom
Fill out the following fields:
Name: i.e., Syrups
Internal Tag: If two modifiers have the same name, this is used to uniquely identify them. This name is not displayed on the POS.
Modifier Type:
- Single Select: Customers can only select one option (i.e, 1 pump of raspeberry syrup)
- Single Select with Quantity: Customers can select only one option but can change the quantity of that option (i.e., 4 pumps of raspberry syrup)
- Multi-Select: Customers can seelct multiple options (i.e., 1 pump of raspeberry syrup and 1 pump of white chocolate)
- Multi-Select with Quantity: Customers can select multiple options and change the quantity of that option (i.e., 4 pumps of raspeberry syrup and 2 pumps of white chocolate)
Default Option: Create options first, then select a default option if applicable
Required: If Yes, product cannot be added to cart until a modifier option is select
Mobile Enabled: If Yes, modifier group will be available on mobile ordering platforms
Add Options
Click Add Option to add a single option. There is no limit to the number of modifier options that can be added.
Name: i.e., raspberry syrup
Price: Cost of modifier to add on to base price of product
Enabled: If Yes, this modifier option will be available for ordering
Edit from Product Page
Find the product on the Web Dashboard under Sales > Menu > Products > View product
Scroll to the bottom of the product’s page > Modifiers > Edit Custom Modifier
Find the product on the Web Dashboard under Sales > Menu > Products > View product
Scroll to the bottom of the product’s page > Modifiers > Edit modifier
Click Remove
Was this page helpful?