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There are two types of modifiers: Pricing and Add-on. Both types can be created globally and applied to multiple products on the menu or custom to one specific product. To determine what type of modifier to create, walk through the questions below:
  1. Will the modifier change the base price of the product or add-on to the base price?
    • Change the base price, based on size or type of product -> Pricing Modifier
    • Add-on to the base price, based on additions or substitutions -> Add-on Modifier
  2. Will the modifier be used for multiple products or is it specific to one product?
    • Used for multiple products, such as Milk Options available for several coffee products -> Global
    • Custom made specific to one product, such as Breakfast Sandwich Add-Ons only available for one breakfast product -> Custom

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Global Modifiers

Global modifiers can be applied to multiple products on the menu. When a global modifier is edited or deleted, it will be edited or deleted for all products using this modifier.

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Create Global Pricing Modifiers

On the Dashboard, navigate to Menu > Modifiers > Create Modifier > Pricing
1

Fill out the following fields:

Name: i.e., Latte SizesInternal Tag: If two modifiers have the same name, the internal tag helps differentiate them. This name is not displayed on the POS.Modifier Multiples: If Yes, the prices of modifiers attached to this product will be multiplied by the amount inputted for each option
Default Option: Create modifier options first, then select a default option if applicableRequired: If Yes, the product cannot be added to cart until a modifier option is selectMobile Enabled: If Yes, the modifier will be shown on mobile ordering platforms
2

Add Options

Click + Add Option to add a modifier option.
Name: i.e., 12oz - Hot, 12oz - IcedPrice: Price of the optionEnabled: If Yes, this modifier option will be available for ordering on all platforms
3
Click Save
Once a global modifier is created, it can be added to products.

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Pricing Global Modifier

1

Add from Modifier Page

Find the modifier on the Dashboard under Menu > Modifiers > View ModifierScroll to the bottom of the modifier’s page to add a product by clicking Add Product
2

Add from Product Page

Find the product on the Dashboard under Menu > Products > View productScroll to the bottom of the product’s page > Pricing > select Sized Pricing > Pre-Made Modifier > select the Modifier > Add
1
Find the product on the Dashboard under Menu > Products > View product
2
On the product page, scroll down to Pricing > Remove Sized Pricing

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Create Global Add-On Modifiers

Add-on modifier is a selection that adds on to the base price of a product, such as Milk Options, Syrup Flavors, Extra Shot
On the Dashboard, navigate to Menu > Modifiers > Create Modifier > Add-On
1

Fill out the following fields:

Name: i.e., SyrupsInternal Tag: If two modifiers have the same name, the internal tag helps differentiate them. This name is not displayed on the POS.Modifier Type:
  • Single Select: Customers can only select one option (i.e, 1 pump of raspberry syrup)
  • Single Select w/ Quantity: Customers can select only one option but can change the quantity of that option (i.e., 4 pumps of raspberry syrup)
  • Multi-Select: Customers can select multiple options (i.e., 1 pump of raspberry syrup and 1 pump of white chocolate)
  • Multi-Select with Quantity: Customers can select multiple options and set the minimum/maximum total quantity across all options (i.e., 4 pumps of raspberry syrup and 2 pumps of white chocolate)
  • Multi-Select with w/ Fixed Price: Customers can select multiple options but at one price, does not stack with multiple options (i.e., select raspberry syrup and white chocolate for fixed price of $0.50)
Default Option: Create options first, then select a default option if applicableRequired: If Yes, product cannot be added to cart until a modifier option is selectMobile Enabled: If Yes, modifier group will be available on mobile ordering platforms
2

Add Options

Click Add Option to add a single option. There is no limit to the number of modifier options that can be added.
Name: i.e., raspberry syrupPrice: Cost of modifier to add on to base price of productEnabled: If Yes, this modifier option will be available for ordering
3
Click Save
Once a global modifier is created, it can be added to products.

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Add-On Global Modifier

1

Add from Modifier Page

Find the modifier on the Dashboard under Menu > Modifiers > View ModifierScroll to the bottom of the modifier’s page to add a product by clicking Add Product
2

Add from Product Page

Find the product on the Dashboard under Menu > Products > View productScroll to the bottom of the product’s page > Modifiers > select Add Modifier > Global Modifier > select the Modifier > Add
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Find the product on the Dashboard under Menu > Products > View product
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Scroll to the bottom of the product’s page > Modifiers > Edit Global Modifier
3
Click Remove
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Find the modifier on the Dashboard under Menu > Modifiers > Edit Modifier
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Click Delete

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Custom Modifiers

Custom Modifiers are made for one specific product. Changes made to this modifier will only ever affect the product it is attached to. To make a modifier for multiple products to use, see Global Modifiers above.
1

Select Product

Find the product to add a modifier to on the Dashboard under Menu > Products > View product
2

Add Custom Modifier

Scroll to the bottom of the product’s page > Modifiers > Add Modifier > Custom
3

Fill out the following fields:

Name: i.e., SyrupsInternal Tag: If two modifiers have the same name, this is used to uniquely identify them. This name is not displayed on the POS.Modifier Type:
  • Single Select: Customers can only select one option (i.e, 1 pump of raspberry syrup)
  • Single Select w/ Quantity: Customers can select only one option but can change the quantity of that option (i.e., 4 pumps of raspberry syrup)
  • Multi-Select: Customers can select multiple options (i.e., 1 pump of raspberry syrup and 1 pump of white chocolate)
  • Multi-Select with Quantity: Customers can select multiple options and set the minimum/maximum total quantity across all options (i.e., 4 pumps of raspberry syrup and 2 pumps of white chocolate)
  • Multi-Select with w/ Fixed Price: Customers can select multiple options but at one price, does not stack with multiple options (i.e., select raspberry syrup and white chocolate for fixed price of $0.50)
Default Option: Create options first, then select a default option if applicableRequired: If Yes, product cannot be added to cart until a modifier option is selectMobile Enabled: If Yes, modifier group will be available on mobile ordering platforms
4

Add Options

Click Add Option to add a single option. There is no limit to the number of modifier options that can be added.
Name: i.e., raspberry syrupPrice: Cost of modifier to add on to base price of productEnabled: If Yes, this modifier option will be available for ordering
5
Click Save
1

Edit from Product Page

Find the product on the Dashboard under Menu > Products > View productScroll to the bottom of the product’s page > Modifiers > Edit Custom Modifier
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Find the product on the Dashboard under Menu > Products > View product
2
Scroll to the bottom of the product’s page > Modifiers > Edit modifier
3
Click Remove