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Create required or optional checkout prompts for different ticket types. Customers will answer checkout prompts before they finish placing their order.

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Create Checkout Prompts

1
On the Dashboard, click Orders > Checkout Flow > Checkout Prompts > Create Prompt
2
Complete the following fields and click Add
How the checkout prompt appears on the POS
How the checkout prompt appears on the Order Website and Order App. On the Order App, required prompts are marked with an asterisk and must be answered before the order can be placed.
An example answer to show the patron how to respond to the prompt
Select at least one ticket type for this checkout prompt to tie to.
Example: For the To-Go ticket type, a customer may need utensils. Use a checkout prompt for the To-Go ticket type to ask if they would like utensils included with their order.
Select at least one of Dripos ordering platforms the checkout prompt will appear on; multiple may be selected at once
Yes= Checkout will be prevented unless the prompt is filled outNo = A patron can checkout without completing this prompt

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Use Checkout Prompts

The checkout prompt will become available to complete on the Payment page in the checkout process.
Applicable prompts appear as chips under Checkout Prompts on the payment screen. Tap a chip to answer it.Required prompts are marked with an asterisk (*) and must be answered before any payment method can be selected.
A prompt only shows on Dripos Go if Dripos Go is selected under Platform and the order’s ticket type is selected under Ticket Types.
The checkout prompt will become available when the patron views their cart and adds their payment method.

Order Website

On the Order App, prompts appear on the Checkout screen below the items. Until every required prompt is answered, the order button reads Answer the Shop’s Questions instead of Swipe to Order.

Order App

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View Checkout Prompts

On the dashboard, View the Transaction you would like to see the checkout prompt response for.Scroll down and select the Checkout Prompts tab to see the response.
On the POS, click the tribar on the top left and navigate to Transactions.Select a transaction that has a checkout prompt and scroll down the see the response.